Ask Honest John

Most recently answered dealers questions
I'm about to be made redundant and I am looking to start buying and selling cars as a small business. I have little knowledge or experience of the industry, and have no idea about legalities or where to...
I run a 1996 Ford Escort Ghia 1.8i Cabriolet. It's done 73,000 miles and is in excellent condition. Recently, I took it to a local garage for its MoT. I was told my car needed new sills to pass and I was...
My neighbour, a widow, took delivery of a new petrol-engined Fabia Estate six months ago. Since delivery, the rear wiper motor would not stop working regardless of switch position. The main dealer said...
I had the wheels swopped around and it's done the trick. I'm sure the problem could have been solved 14 months ago had I been able to talk with the fitter instead of service receptionists. Many thanks,...
JB of Alton, the independent garage owner, is quite wrong in his comments. I can prove my point easily and confirm that what you wrote is right. We have local independent garages who serve the local community...
My local Renault dealership closed in Weston Super Mare so the nearest dealer is in Bristol. Will I invalidate the 5-year warranty I have with Renault if the car is serviced at a small local garage in...
I feel TH has been unfortunate over his service deal. I have had a Volkswagen Service Package since 2008 with Sinclair Garages of Bridgend. My current car, a Volkswagen Scirocco, bought in Dec 2010, has...
My experience since purchasing a new Mark VI Golf on my retirement last October has not been good. I wrote to Volkswagen about a vibrating clutch pedal issue that my local dealer had told me was normal...
As an independent garage owner, I take issue with your warranties and servicing comments. To say “fiddle around and mess it up” implies the independent sector is made up of a breed of inferior technicians,...
I am trying to buy a car for my daughter (Ford Focus C-Max 2004 2.0-litre TDCI, 88,500miles at £2800) from a private seller who says that he works for a garage. He said that the Focus came in as a part-exchange...
 

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