Just repaid the lease on our Skoda Octavia and it's now stopped working - can we get our money back?

My 2012 Skoda Octavia stopped working after 4 years of ownership from new. The dealer cannot work out the fault, we repaid the lease 5 days before the car stopped working. Any chance of getting money back...

What are my legal options against a dealer who didn't tell me my Volkswagen Caddy had accident damage?

In January 2015 I purchased a used 2013 Volkswagen Caddy van (15,000 miles) from a Volkswagen branch. So far I've needed a new rear axle replaced under warranty after it was found to be bent (Feb 2016)...

My warranty does not cover my broken 2015 For Focus because the wrong oil was used - what do I do?

I bought a 2015 Ford Focus ST TDCi and have done 17,402 miles. It has now broken and I've been told by Ford it is not covered by warranty because the wrong grade of oil in it. It has cost me a lot of money,...

How can Carwow offer discounts though main dealers?

I'm thinking of buying a new car this year. How is it that a company, like Carwow, can offer cars with a discount through main dealers?

What do I do if the dealer who sold me a faulty car refuses to respond to my refund request?

I purchased a faulty car from a garage and, after discovering this, told the garage that I wanted a refund under the Consumer Rights Act 2015 because the car is not fit for purpose. We only had the car...

Can you recommend a dealer to help me see an Italy reg Hyundai i10?

I live in Italy and own an Italian registered Hyundai i10. The car was purchased new in 2012, has covered 43,500 miles and has a full service history. I want to sell this car and purchase a U.K. reg car,...

I think I've been mis-sold a car - what should I do?

In September 2016 I bought a new Land Rover Discovery Sport. I test drove the car at one dealer but bought from a different one who offered a better price. I selected the HSE model having been told at...

Dealer hasn't sent me V5C after six weeks - is this normal?

I bought an Audi A4 Avant TDI six weeks ago from an independent Audi dealer. I am happy with the car but I have not received my logbook from the DVLA. The garage told me that they had not yet sent the...

Are there any factors to be aware of from buying a car from a Lexus dealer in Newcastle - like rust problems?

Are there any factors to be aware of from buying a car from a Lexus dealer in Newcastle - like rust problems? Buying a Lexus RX450h

Fault air con - should the dealer replace it?

My wife purchased a one year old Ford Focus in January 2015. When we first had warm weather in May 2015 we noticed the climate control was not cooling the car so our local Ford dealer regassed the air...