I bought an extended warranty - why are the garage now refusing to repair my faulty car?

I purchased a vehicle off a garage which came with three months free warranty, but they offered a further three months for an extra £100. Without knowing, I'd purchased a six month warranty with Autogroup....

My grandson's new Vauxhall Corsa is faulty - what are his rights?

Two weeks ago, my grandson bought a 2015 Vauxhall Corsa 1.2 for just over £6000 from a main Vauxhall dealer. It came with a one year warranty and the car is on credit taken out with them. Last week, he...

Our new Jaguar XE is faulty - what do we do if the dealer won't accept our rejection within 30 days?

Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down through the lower gears. At first, the dealer agreed...

Can I reject my new Toyota C-HR for a windscreen fault?

My lovely new Toyota C-HR's windscreen developed a crack whilst sitting on the drive overnight. I took it to the dealer and after a few days was informed that it would be fixed under warranty. However,...

Any ideas on how water is getting into the boot of a fairly new Citroen C1?

Any ideas on how water is getting into the boot of a fairly new Citroen C1?

How do I prove that my new Fiat 500X has various electrical failures?

I leased a 4 month old FIAT 500X Cross Plus that had done 3200 miles. I was turning into a roundabout when the steering wheel locked and I could could not steer the car. All dashboard lights came on and...

Goodwill payment after car takes year to be fixed

My 2011 Lotus Evora S has been in the main dealer now for over 11 months to fix a poor running problem. They have misdiagnosed the fault several times and the bill has now grown to £5000. The dealer now...

Honda Civic engine failure

My 2012 Honda Civic has been plagued with engine problems and at one stage caught fire whilst being inspected by the dealer. Since then it has been fitted with a new engine, but still suffers with problems....

Heater not working on new Jaguar XF

Took delivery of my Jaguar XF 2.2 on 7/01/2013 5mls on the clock. NO heat coming into car.Dealer took it in NO faults registered on computers or shown on PDI. Dealer is stumped. put call into Jaguar before...

Want to return a faulty Mercedes-Benz - is this agreement fair?

I purchased a 2010 Mercedes E250CDI Sport four-door from a main Mercedes-Benz dealership in Feb 2011. The car had 3500 miles on the clock. It was purchased with the aid of finance from Mercedes-Benz Financial...