A fraudulent claim is being made against me for damage that I couldn't possibly have caused - what do I do?

Nine months ago, I was sitting in standstill traffic looking out of my driver's side window when I felt a bump. My car had made contact with the car in front of me. I feel like I would have noticed if...

My low value car was damaged and I need to claim for repairs, but how do I stop it being written off?

My 2007 Skoda Superb, which I use drive as a taxi, was hit by a car. It's damaged near the back door and rear panel near the sill. The sill is badly dented, but the door closes and locks. It probably needs...

I did minor damage to a car today and the driver chose not to exchange info - could she claim later on?

I bumped into a car today, but when myself and the other person inspected the damage it was only a tiny little scratch on the front. We both agreed it was fine and drove off. Could they claim against me...

I'm buying a car which has a previous insurance claim made on it - how can I check what the claim was for?

I'm in the process of buying a secondhand vehicle. When I got an insurance quote I was told that there had been a previous no fault insurance claim for the vehicle. Is there any way that I could find out...

A dealer crashed my car and is repairing it for free, but can I get anything else out of them?

I took My 66-plate Skoda Octavia to the Skoda dealer with a tyre monitor problem, which they fixed. But after they washed the car, the service receptionist crashed my car into one of the new cars on the...

I was at the front of a three car pileup, but there was no damage to my car - should I tell my insurer?

I was in stationary traffic when a car drove into the stationary van behind me. There was a lot damage between the car and the van. Although the front of the van tapped my car lightly, there was no damage...

My fence runs along the edge of a supermarket's car park - are they responsible for shoppers that drive into my fence?

My fence was damaged again on Sunday by a vehicle using the neighbouring supermarket's car park (it runs along my boundary line). The supermarket were not very helpful, they say they don't have CCTV that...

Previous crash damage was not disclosed on a car I now own - what are my rights?

In December 2016, I purchased a 2015 Ford S-Max from a Ford dealer. The vehicle was Ford Direct with a two year, unlimited mileage warranty. Recently my car was hit by another vehicle. When I took the...

My wife caused minor damage to another car, but the claim shows £1600 of damage - can we ask the owner to get a second estimate?

My wife grazed a BMW while pulling out of a very tight parking spot at a BMW garage. She thought it was very minor and might even just polish out. The same day, a quote came through from BMW at £1600 -...

My insurance company botched repair work on my car - can you offer some advice?

I have a Citroen C4 Picasso. It was kerbed and the front section of the nearside sill is badly damaged (metal crushed and torn up as far as to where it meets the inner wing section of frame). My insurance...