Most recently answered insurance claims questions
My insurer investigated a claim someone had put in against me and turned it down flat. However, they've put a no fault claim on my policy. When I queried this they said it had cost them money to investigate...
I've had a car accident that wasn't my fault. Can I insist on having my car repaired, even if the repair costs exceeds the value of my car? I really want to have my car repaired rather than have it written...
Should I take up the option of a courtesy car following an accident? The extent of damage to my Honda Civic has not been estimated as yet but, bearing in mind that the car is a Y registration, it my well...
I've noticed that you often advise using accident claim management companies when making a claim against a third party, instead of one's own insurance company. I thought that's what insurance companies...
I parked (engine off) in a lay-by to the side of a main road to drop off my passenger, who's 77 years old. I turned to the side to say goodbye, when he shouted to look out and I saw a car reversing at...
My wife reversed her Vauxhall Meriva into a stationary BMW in a supermarket car park in March 2017. Very minor rub marks were left on both cars (I polished ours out). She waited until the owner came out...
I clipped a parked car trying to squeeze past in a narrow street. Exchanged details after calling at a nearby house. Only got a name and mobile phone number as he said it was sort of a courtesy car whilst...
Can I change insurers whilst pursuing a grievance?
My car was badly keyed and will need a complete respray but the car is only worth just over £3000 and repairs are £1800 so likely insurer will not do it. If they say no and offer me a settlement, can I...
My car was subject to a very minor accident whilst parked car outside my home, whilst a third party was attempting to park. The damage was very minor (possibly none to theirs and a small mark on my bumper)...
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