Most recently answered insurance claims questions
My insurer investigated a claim someone had put in against me and turned it down flat. However, they've put a no fault claim on my policy. When I queried this they said it had cost them money to investigate...
My 19 year old son was driven into by an elderly lady who drifted across at the traffic lights. He was stationary waiting to turn right and she was travelling at about 5-10mph. He had only been with his...
I plan to buy a Volkswagen Golf 2009 which was a Category D Write off in 2012. The car belongs to a single owner and the full service history and log book is available. The car is currently available at...
I've had a car accident that wasn't my fault. Can I insist on having my car repaired, even if the repair costs exceeds the value of my car? I really want to have my car repaired rather than have it written...
Should I take up the option of a courtesy car following an accident? The extent of damage to my Honda Civic has not been estimated as yet but, bearing in mind that the car is a Y registration, it my well...
I've noticed that you often advise using accident claim management companies when making a claim against a third party, instead of one's own insurance company. I thought that's what insurance companies...
I parked (engine off) in a lay-by to the side of a main road to drop off my passenger, who's 77 years old. I turned to the side to say goodbye, when he shouted to look out and I saw a car reversing at...
My wife reversed her Vauxhall Meriva into a stationary BMW in a supermarket car park in March 2017. Very minor rub marks were left on both cars (I polished ours out). She waited until the owner came out...
I clipped a parked car trying to squeeze past in a narrow street. Exchanged details after calling at a nearby house. Only got a name and mobile phone number as he said it was sort of a courtesy car whilst...
Can I change insurers whilst pursuing a grievance?
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