A dealer is refusing to fix my faulty car - do I have to take him to court?

I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything under the warranty he provided with the car or...

I'm concerned about the gearbox in my recently purchased Ford - what should I do?

I recently purchased a 2014 Ford B-MAX through a main Ford dealer. However after reading reports about the auto box I am a little concerned. The car has done less than 3000 miles with no problems at all....

Dealer misled me about a preregistered car - can I take legal action?

I bought a pre-regisered car. At the time of buying, the risk involved (driving a car which is not registered under my name) wasn't mentioned. My understanding was that after purchasing I would be the...

Ignition key keeps jamming in the steering column - why does this keep happening?

My daughter has a 2010 Nissan Qashqai which she bought in 2014. Two years ago, the ignition key jammed in the steering column lock and she had to get the dealer she bought it from to replace the lock at...

Is it legal to sell a car with a warning light on?

I seem to have stumbled upon a whole world of hate this past week. I recently just passed my driving test and purchased my first car. The car in question was a Volvo C30 R Design. I don't know diddly about...

Is it a dealer's duty to carry out a mileage check?

I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history that backs up the mileage throughout. I have now decided...

I wasn't told my new car was modified and now I can't get insured - what do I do?

My son bought his first car, a Hyundai i10 Premium, on finance. The car came with black alloys and a carbon fibre black roof and tints in the back all done by the dealer. Now, a month after purchase when...

Are dealers obliged to pay for repairs within the first three months of selling a car?

I bought an Alpha Romeo from a dealer in March. The wheel bearing and rear boot went within two weeks and now the turbo is faulty. I have a two year warranty but they are squirming about paying by trying...

Can I buy a new car and SORN it immediately to avoid the first year tax?

I have been offered a Mitsubishi Shogun registered by the dealer on 1 April 2017. When the car is transferred they indicate that I will have to pay the VED of £140. Does that mean that the first owner...

Our 12 month old Range Rover caught fire - will we get our money back?

My brother bought a 2016 Range Rover Sport a month ago. Last Friday the car caught fire in as my sister-in-law was parking it. The engine compartment was burnt out completely and the original dealer has...