Why do you recommend fitting winter tyres onto spare wheels for my Volvo V40?

I have followed your advice on winter tyres, which have transformed my 7-year-old Volvo V40 in the snow and ice. I thank you, but please could you explain why you advise winter tyres 'on a separate set...

Thanks to The Ecclesiastical Insurance Co.Ltd for excellent customer service.

Earlier this year my wife and I were on holiday in East Yorkshire. On our return home we found a letter from an insurance claimer stating that our car had hit another car in Liverpool on a day when we...

Winter Tyres and Insurance

Just a question to seek an explanation as to why my insurance company (Direct Line) are to charge me £56 to cover me for the fitting of steel wheels and winter tyres to my wife's vauxhall Zafira GSI I...

Are spurious personal injury claims pushing up the cost of motor insurance?

An article in the motoring section recently talked about the rising cost of insurance. It failed to mention some of the reasons for these increases. 1) The high, almost obscene charges made by solicitors...

Why can't my wife use her no-claims discount on a second car?

My wife recently took over ownership of our son's car as a second car, but when insuring it was told her no-claims discount on her main car of some nine years wasn't transferable to the second car, and...

What value do accident management companies add to the aftermath of an accident?

Although my experience of accident management companies is limited to using them via a corporate lease plan, I have to say that even then, I question their usefulness. A skip delivery lorry recently drove...

Following an accident, should I contact the third party's insurance company directly and avoid accident management companies?

I had legal assistance cover on my insurance policy. After an accident my impression of their service is that they seem to be fixed on getting me into a hire car. I was wondering whether I would be better...

Can you recommend a car which will be cheap to insure for our 17-year-old son?

Four years ago I was able to insure our 17-year-old daughter with a provisional licence on my own Morris Minor classic car insurance policy for a negligible premium through Firebond, now owned by Aon....

Why am I being penalised by my insurance company for an accident caused by someone else whilst I was reversing?

I was reversing on a street, parallel with and close to the curb in an end parking bay, when a van came from ahead, passed my car and tried to sneak in the bay behind me, colliding with my rear nearside...

Are the people repairing our car deliberately delaying the process?

I think we are victims of a scam. My wife was involved in a car crash just over two months ago. Our insurers, Acromas (formerly Saga), arranged for the car to be picked up and repaired by a garage in Dronfield....