Do we have a case against a dealer for badly advising my father-in-law when it came to financing his car?

My father-in-law recently passed away and I have been tasked with selling his one year old car. Up investigation it seems he had been given really bad advice by the car salesman. When he traded in his...

If I give my car to a garage to sell, can someone legally drive it even though it's in my name and isn't taxed?

If I give my car to a garage to sell, can a garage employee legally drive it? Is the driver covered under the garage's insurance policy without displaying trade plates? Also, the vehicle is not taxed and...

I bought a nearly new car that turned out to be damaged - can I demand my money back?

I bought a used car with only 87 miles on the clock. The vehicle was initially sold to a taxi driver who after buying the car found out Uber would not accept that type of car as a taxi. The car was sold...

A used car I bought from a dealer is faulty - how do I make the dealer take action to fix it?

There are several small faults with a two-year-old Ford Fiesta I purchased recently from a dealer. How do I make the dealer actually take action to help me rather than just getting someone else to contact...

Why won't car dealers allow the use of debit or credit cards for car purchases?

A Lexus dealer has refused to accept my debit or credit card in payment for one of their used cars, a £26,000 balance after part exchange. This was confirmed by Lexus UK when enquiring; you cannot used...

I was offered a very low trade-in value for my car - is this a common dealer practice?

I visited a main dealer to have some work done on the front brakes of my 2006 CR-V, which has done 113,00 miles with a Full Main Dealer service history. Whilst there, I asked the mileage on a 2010 CR-V...

My new car has been delayed at the last minute - what can I do?

I have ordered and paid a deposit for a new Jaguar i-Pace from my local dealer. I was given a full schedule by the dealer from Jaguar which detailed a full timeline from order to manufacture through to...

My car battery failed after just four weeks - is the dealer liable?

I bought a five year old Vauxhall Cascada from a main dealer which included a two year NetworkQ warranty. In the first week of using it I reported a number of faults including the ECO Stop-Start did not...

Should I have to pay to have my tyre pressure sensors reprogrammed by a dealer?

At a recent annual service for my 2017 Peugeot 3008, I requested that the front and rear wheels be swapped round so that tread wear was evened out. However, I was informed that although this was possible,...

Is a dealer contractually bound to deliver a new car at the price agreed at the date of order?

I ordered a new Jaguar XF Sportbrake, paying a £500 deposit. I'm serving in the military and took advantage of the discount offered while keeping the total build price under £40k, therefore not straying...