How do I claim for pothole damage?
I have been informed I may be able to claim for pothole damage to my tyres and alloy wheel caused by public roads. First incident was a damaged tyre which needed replacing. Second incident was damaged tyre and the alloy has a buckled side - both will need replacing.
I have RAC reports stating pothole damage (one states it is pothole damage to tyre, and the most recent second incident, the RAC mechanic wrote he suspected it was pothole damage to tyre and alloy).
After both incidents, I took photos of the potholes, which are large and fairly deep, and I have retained both tyres too.
1. Do I have basis to claim - if so from who and how?
2. Is there a window of time to submit a claim?
3. What information do I need for a claim?
4. How do I find out who has responsibility for the road the damage occurred on?
I have RAC reports stating pothole damage (one states it is pothole damage to tyre, and the most recent second incident, the RAC mechanic wrote he suspected it was pothole damage to tyre and alloy).
After both incidents, I took photos of the potholes, which are large and fairly deep, and I have retained both tyres too.
1. Do I have basis to claim - if so from who and how?
2. Is there a window of time to submit a claim?
3. What information do I need for a claim?
4. How do I find out who has responsibility for the road the damage occurred on?
Asked on 12 February 2024 by rifuddinC250
Answered by
David Ross
The body responsible for road maintenance, and therefore who you need to complain to, depends on the type of road. Motorways and major trunk roads (A-roads) are the responsibility of Highways England - you need to contact them via info@highwaysengland.co.uk in order to make a complaint. Local roads, including smaller A-roads and B-roads are the responsibility of the local council - you can use this link www.gov.uk/report-pothole to determine the relevant body and this will guide you through the claims process.
If the pothole caused the damage to your car, you have the written reports from the RAC and photographic evidence, then you have a right to complain if you choose to do so.
If the pothole caused the damage to your car, you have the written reports from the RAC and photographic evidence, then you have a right to complain if you choose to do so.
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