Had the emissions update and now the DPF is clogged. Can I get Volkswagen to fix it?

I have a 2013 Volkswagen Beetle diesel. It went in for the emissions update but 12 months later, the DPF light came on. The car does very few miles per year. I took it to a local garage who told me this was a recognised fault following the emissions update and I should go back to Volkswagen. I did this, but they said as it was 12 months since the update, it was not their responsibility. I then went back to my local garage - which managed to clear the fault - but said it would need fixing soon. The light is now back on and we are looking at a large repair bill. Is there any way I can get Volkswagen to sort this out?

Asked on 29 May 2020 by andrew lynch

Answered by Dan Powell
Diesel cars are not designed for low mileage use. A DPF needs at least 15-miles (per journey) to passively regenerate - anything less will cause it to clog up. I do not think the DPF fault is related to the emissions update. I would recommend selling the car and replacing it with something more suitable for your needs, like a petrol or hybrid vehicle.
Similar questions
I'm considering getting a secondhand BMW 3 or 5 Series but the vast majority of my driving is in the city and I rarely do over 20 miles per day. There are some great deals on diesel cars but should I avoid...
My Citroen C3 Picasso has completed 47,000 miles without anything major going wrong. But now I have a dashboard warning light saying "SERVICE" and a message which says "Engine Fault, Repair Needed". Just...
The DPF warning light has come on in my Audi Q3. It had the emissions update in March 2017. Audi have said that they will charge me £60 for diagnostics. If the problem is caused by the update then they...
Related models
Huge improvement on previous ‘New’ Volkswagen Beetle. Distinctive interior. Enjoyable to drive. Decent engines.

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer