Refine by channel:  Ask HJ (1322)    Forum (1225)    News (297)    Article (38)    productReview (20)    FAQs (10)  

Sort by: Relevance | Newest first | Oldest first

  • ABS selling 21 Aug 2010 (Ask HJ)
    The ABS/ESP on my 56-plate Skoda Octavia 2.0 FSI failed at 32,000 miles, four months out of manufacturer's warranty and just eleven days after the expiry...
  • Why won't the dealer give us details of the service history of a car we bought? 10 Aug 2019 (Ask HJ)
    My daughter bought a 2015 Range Rover Sport in March this year with 40K miles from an approved Land Rover dealer. The car broke down on a recent journey...
  • Should I buy a Honda CR-V imported from Cyprus? 29 Jun 2013 (Ask HJ)
    We currently run a C-Class Mercedes on lease hire and the car has to be returned shortly. We are in the market for a replacement and have about £20,000...
  • I bought a used MINI Cooper with a number of faults - is the dealer responsible for fixing them? 15 Feb 2011 (Ask HJ)
    I bought a second-hand MINI Cooper in December from a Mercedes-Benz dealer. It has a 3-month warranty, which expires at the end of next week. Due to the...
  • Suzuki Swift - any good? 23 Aug 2002 (Forum)
    Checked HJ's car-by-car section, again seems alright. The car would be used for a 30 mile round trip to work each day, mainly on country roads, and local running around during the weekend. Does anyone have any opinions on this car, preferably from ownership/ friends' experience etc.
  • Honda CR-V 2015 AWD 2.0 - Honda CR-V Oil Light 26 Jul 2020 (Forum)
    Hi All,   We bought a Honda CR-V back in Feb 2018 from Honda dealer, since the first service every year in June after approx 1500 mile the oil light has come on and we have had to have it topped up.  Is this normal?   The car is now out of its warranty and although I am not suggesting the dealer is conning us they have just drawn our attention to a small oil leak on the engine
  • Toyota Auris HSD - missed service -- problems ahead? 1 Feb 2014 (Forum)
    Hello there, My first post here although I've been reading the forums for quite some time. I'm interested in a used Auris Hybrid. The car I'm looking at has some manufacturer's warranty still on but it's a high-mileage specimen and has missed one service. It has nearly 56,000 miles on the clock but has only had 4 services (it's missed the latest one).
  • 2001 Renault Clio 1.2 immobiliser 18 Jun 2013 (Forum)
    Am I about to be let down by this fault? The car has been dealer serviced from new and the warranty expires this month!
  • Golf MK2 GTI Heater matrix? 16 Jan 2003 (Forum)
    I am suffering from significantly increased internal condensation on all the windows. I suspect heater matrix? Does the previous warranty free replacement still apply? What are the terms? Are there any sympathetic VW garages in South Herts, North London? How do I go about finding out if this has already been done on the car. PS there are no obvious leaks, dry carpets etc and condensation is much worse on starting to use demister to clear windows.
  • The coil spring of our 2017 car broke, severing the brake and starting a fire. Can we do anything if the car is out of warranty? 30 Apr 2021 (Ask HJ)
    Due to a strange noise, while driving, we thought was something banging around in the boot. We stopped to check and flames were coming from the offside...
  • Can I recover the cost of repair on this used car? 23 Mar 2013 (Ask HJ)
    A 56 plate Ford Focus bought from Trader required new front brake pads & discs within 3 weeks of purchase. Am I in my rights to expect at least a large...
  • Do I really need to pay £350 for aftermarket paint protection with my new car? 24 Jun 2010 (Ask HJ)
    I am buying a new car and all dealers want to sell me aftermarket paint protection at what seems a substantial amount - often around £350. Whereas I do...
  • Dual Mass Flywheel Problems - RAV 4 25 Jun 2007 (Forum)
    It was repaired under warranty, but then started causing further probs after only 2.5k miles. When he approached his VW dealer, even though the vehicle still had 12 months of its 3 year warranty, they didn`t want to know. Needless to say the car was sold & never to be replaced by another VAG vehicle.
  • What is the OEM specification for the engine oil in a 2016 Vauxhall Astra Sports Tourer 1.6 diesel? 28 Jul 2017 (Ask HJ)
    Can you tell me the OEM specification for the engine oil in a 2016 Vauxhall Astra 1.6 diesel? After hearing rumours of emission upgrades, I'll be having...
  • Ferrari 612 gearbox glitch 14 Mar 2013 (Ask HJ)
    I bought a Ferrari 612 F1A '04 from a specialist. I love the car. Due to weather I haven't driven it much. I am in week 10 of its 12 week warranty. I have...
  • Unstable door 4 Sep 2010 (Ask HJ)
    My three-year-old BMW 320i SE Touring has just encountered a DSC unit failure and I have been quoted £425 for the repair by the local dealer. The car is...
  • Genuine Renault Parts ? returns policy!? 19 Jan 2006 (Forum)
    This to me is totally illegal under consumer law ? isn?t it! They point blankly refused to move on the subject and would not recover the car at their expense. Now I know I have RAC cover and could have used that, but that would have meant loosing my NCD next year, so there would have been a financial loss to me. After contacting Renault UK they were also adamant that they were not going to budge and that this is their normal terms under their warranty, I pointed out that I was returning the item under consumer law not their warranty.
  • VW Golf TDI - £8k car a write off after only 20 months 15 Jul 2014 (Forum)
     Its a grey area with used cars though..... Forgot to say, the car is a 2008 model
  • 1.6 TDCi - Ford Focus - turbo problems 12 Apr 2019 (Forum)
    At that time I wasn't aware of the problems surrounding turbos on these models. Apparently the engine is manufactured by Peuoget and is used across a number of different manufacturers cars including the Stuido TDCi. Last week, just four months later the turbo failed again. My garage then took it to the local Ford main dealer.
  • DMF failure after 4 weeks - who should pay for repairs? 6 Dec 2013 (Ask HJ)
    I bought a used Mazda 3 a few weeks ago from a Hyundai dealership - it was apart exchange. I have found out today from my (heroic) mechanic that the dual...
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 10% on GAP Insurance

Use HJ10 to save on an ALA policy

See offer