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  Head gasket failure? 26 Jun 2011 (Ask HJ)
  I bought Ford Fiesta 1.4 2002 from an auction. When I tried to service the car the spark plug snapped, which I removed with an appropriate extractor....
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  Why can parking enforcement companies access my private data from the DVLA? 4 Jun 2011 (Ask HJ)
  Like many of your readers my car was logged as overstaying a 2-hour limit in a B&Q car park. The parking company were given my personal details by the...
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  What are my insurance rights? 20 Feb 2013 (Ask HJ)
  The road conditions were icy and the car didn't stop when I applied the brakes. As a result, I collided into an approaching vehicle (single file road)....
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  Hire purchased 21 Nov 2009 (Ask HJ)
  Last month I purchased an 18-month-old Avensis Tourer TR 2.2 D-4D from a Toyota Dealership after reading your car-by-car details about them and also your...
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  Should I buy a used Jaguar XF? 23 Oct 2024 (Ask HJ)
  Can you give me your opinion of a Jaguar XF please. I had one (late 2015 mark), sold it and bought a Fabia that is very sensible but so boring. It makes...
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  My tyres are perishing at 12,000 miles. Do you have any advice about seeking compensation? 29 Jul 2021 (Ask HJ)
  Four years ago, I purchased four Pirelli Scorpion Verde Tyres for my SUV. As an advertised premium brand with a lifetime warranty, I was willing to pay...
• SEAT Alhambra - sunroof exploded 23 Nov 2018 (Forum)
    Do I have a claim for inconvenience, injury and mental anguish here? Frankly, I am still terrified to drive the car but I have no alternative and feel like they are covering this up.
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  Does the Ford Fiesta ST have a known problem with windscreen glare? 2 Nov 2013 (Ask HJ)
  Having fallen out of love with a Clio Gordini Renaultsport, and needing a little more space than my MINI John Cooper Works, my husband was rather excited...
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  Warm start problems 4 Aug 2012 (Ask HJ)
  Earlier in 2012 I purchased a Nissan Patrol GE SE 4x4 (1998), for £3K with just 74K Miles, for farm and forestry work. It has been serviced and MOT'd....
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  Leaking boot seal - who is liable? 12 May 2012 (Ask HJ)
  I purchased a used 58 plate Mazda 3 from RRG Mazda Rochdale in Lancashire on the 14th, March, 2012 and would like your advice on a water leak into the...
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  I filled my diesel Jaguar XF with petrol - do I need to have the whole fuel system changed for £7,000? 28 May 2011 (Ask HJ)
  I filled my diesel Jaguar XF with unleaded fuel. I drove it 400 metres to my house with no problem. In the morning I had difficulty starting it. When it...
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  Drip freed 25 Apr 2009 (Ask HJ)
  We have a really annoying problem with tenacious condensation on the inside of the glass of our 5k mile 2 year old Fabia in some winter conditions. Internal...
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  Is it legal for a dealer to sell a car, which he knows has been in an accident, but doesn't tell the buyer? 22 Jun 2018 (Ask HJ)
  I bought a 2015 used Ford Fiesta from a Honda dealer, but it's developed a noisy engine on start up. I returned it under warranty three month later, but...
• FAO Honest John, the Indian Dacia Duster Problems 5 Feb 2014 (Forum)
  Dacia have put out an unofficial ‘blue’ recall to dealerships. Some owners claim brake pipe cover shields have been found missing by dealers on some cars.
• My old cars. - MOT histories 18 Feb 2022 (Forum)
  Looking up some of my old cars after reading the thread on the future of car buying. The Chevrolet epica is no more.. failed in 2020.. The cruze was at 120,000 miles in november 2021   Date tested 29 November 2021 Pass         Mileage 120,967 miles                   Date tested 23 November 2021 Fail       Mileage 120,960 miles                 Repair immediately (major defects): Nearside Front Lower Suspension arm ball joint excessively worn (5.3.4 (a) (i)) Nearside Front Outer Drive shaft joint constant velocity boot split or insecure, no longer prevents the ingress of dirt (6.1.7 (g) (ii)) Nearside Rear Coil spring fractured or broken (5.3.1 (b) (i)) Engine MIL inoperative or indicates a malfunction (8.2.
• Honda Accord - Rear end shunt - Insurance Total Loss 13 Aug 2013 (Forum)
  Can some experts please guide?   My car was waiting in traffic when another car shunted me from behind. My car was propelled forward hitting another car as well. In total three cars were involved and my car is badly damaged in the rear and a relatively lesser damage on the front.
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  Oil pump drive & turbo charger 22 Jul 2012 (Ask HJ)
  I have owned a 56 plate Audi for 10 months. Unfortunately a lady crashed into the car when stationery (on the 6th June 2012) and this resulted in car requiring...
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  The cam belt failed on our car. Where do we legally stand with this issue? 3 Nov 2020 (Ask HJ)
  I bought a 2016 DS3 on 3 July from a non-main dealer garage. Two and a half weeks ago (3 months and 2 weeks after buying), I was driving on a dual carriageway,...
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  Audi A6 Avant maintenance advice 11 Oct 2016 (Ask HJ)
  I have just placed on order for a new Audi A6 Avant 2.0 TDI Ultra SE, S-tronic. I chose the SE for the comfort it provides, and the 2.0-litre engine for...
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  My BMW broke down overseas and I'm being asked to pay for the repair labour, is this fair? 2 Apr 2024 (Ask HJ)
  I own a 430d x drive and in October 2022 it failed in France. It was recovered to a BMW dealer in France and diagnosed as an EGR failure. BMW UK refused...