Refine by channel: Ask HJ (1218) Forum (184) News (98) Article (21) FAQs (3) productReview (3)
Sort by: Relevance | Newest first | Oldest first
-
We bought a car on the understanding the cambelt had been changed but it has not - where do we stand? 3 Sep 2019 (Ask HJ)
I bought a car online on the understanding they would change the cambelt. I was told that the car had a new cambelt and water pump last year. When delivered... -
Three chances to repair a fault? 3 Mar 2012 (Ask HJ)
How do I reject my brand new car? It was given to me by the dealer with the speed dial not working correctly. They want three chances to fix it, but... -
Am I owed a refund after repeated issues with my new car? 3 May 2020 (Ask HJ)
I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were... -
A buyer is asking for a refund on a car I sold. What should I do? 11 Dec 2020 (Ask HJ)
I sold my Cat C car and was honest about it. I have the written transcript. The buyer asked if her mechanic could check the car over and I agreed. I said... -
Legal rights over a faulty used car 7 Nov 2015 (Ask HJ)
My son purchased an Audi A4 Estate in November, 2014 from Car Giant. He did so on a HP agreement financed through Car Giant. He also purchased an RAC Warranty... -
Our car has hidden accident history - what are our rights? 25 Mar 2015 (Ask HJ)
We recently bought a 2013 Volvo XC70 D4 for £24,580 from a main dealer. After collecting the car we found a faulty fuel gauge and the car went to our local... -
MoT advisories and broken air con, should the dealer pay? 23 Jul 2022 (Ask HJ)
I bought a 2016 DS DS3 Cabrio a month ago from a main agent dealer. I've taken it to a local dealer who has given it MoT advisories for the auxiliary drive... -
Can I reject a car I bought online? 1 Jul 2022 (Ask HJ)
I purchased a car from an online dealer. It was delivered, had a mechanic check it over and he said it's not possible it passed an MoT in February 22 as... -
I have been sold a car that it turns out was involved in an accident - what can I do? 5 Sep 2019 (Ask HJ)
I have been sold a car that has been involved in an accident but there was no mention of the accident when purchasing. What can I do? -
Paint issues with my used car 20 Aug 2012 (Ask HJ)
Bought an 09 plate car from a large supermarket, 7 days later had the car cleaned and noticed marks in the paint on the wing and bonnet - spoke to the... -
Do all used cars get a six month warranty? 16 Jul 2014 (Ask HJ)
I have been told that ANY car now sold by a dealer MUST have six months warranty on engine and gearbox, is this true and on what age of car would this... -
I bought a car that had been tampered with to pass the MoT - what are my rights? 9 Aug 2018 (Ask HJ)
Last year I purchased a car that subsequently failed its MoT on emissions due to various failed sensors which were being hidden by an EML light that had... -
A dealer is refusing to fix my faulty car - do I have to take him to court? 1 Jun 2017 (Ask HJ)
I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything... -
I've just bought a used Renault Clio which has a dephaser fault - is the dealer liable for repairing it? 13 Nov 2010 (Ask HJ)
In August I bought a Renault Clio from a used car dealer. The car is 54 reg and is on 44,000 miles. I paid £4,800 for it. I have covered fewer than 400... -
Rusty alloy wheels - what are my rights? 29 Aug 2016 (Ask HJ)
I've recently purchased a two year old Mercedes-Benz SL from a local dealer. The car has 9000 miles on the clock and I have noticed corrosion on the alloy... -
Consumer rights following purchase of a classic Porsche? 8 Apr 2013 (Ask HJ)
I bought a Porsche 928 from a classic car dealer. It is a 1987 model sold with one year's MoT, so I knew that it would come with some problems that would... -
Bent in the rules 19 Sep 2010 (Ask HJ)
My daughter recently bought a Peugeot 206 from a garage chain. She has had some problems in the six weeks she has had it even though the car had less... -
At what age do tyres need replaced? 7 Jul 2020 (Ask HJ)
I've just bought a 2003 Ferrari 360. The tyres are the originals, so 17 years old. They have around 2mm of tread left and cracks between the treads. The... -
I bought a used car in November and now the cambelt has gone - where do I stand? 26 Feb 2020 (Ask HJ)
I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but... -
I bought a used car but it doesn't match the description - what can I do? 2 Oct 2018 (Ask HJ)
I bought a used car and after a week it started sounding a little rough so I took it to be serviced. Turns out it needs £1400 of major work done. I only...