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The engine management light has come on in my year old car - is the dealership under any obligation to sort this out? 23 Oct 2019 (Ask HJ)
I bought my Volkswagen Tiguan from a local VW dealer just over 12 months ago for £14,000. It has only done 26,500 miles. The engine management light has... -
Why are there so few small cars offered with automatic gearboxes? 20 Sep 2019 (Ask HJ)
I am thinking of buying a small car but would prefer automatic. The choice seems very limited - can you advise why this is. The Volkswagen Up is no longer... -
A foreign registered HGV damaged my car - how do I proceed with a claim? 12 Aug 2019 (Ask HJ)
Today I was overtaking a lorry when it pulled out and severely damaged the passenger side of my car.vThe lorry was Romanian and I suppose I was in his... -
A colleague has removed the DPF on his car - is this illegal? 5 Jun 2019 (Ask HJ)
My work colleague has had problems with the DPF blocking up on his 2012 Mondeo. He has had the DPF removed and been told it is only illegal to remove the... -
What are the advantages and disadvantages of getting a new car on a PCP? 1 Nov 2018 (Ask HJ)
What are the advantages and disadvantages of getting a new car on a PCP? My present car has a guide value of £4620 but is eight years old although its... -
Can I insure my car with two different companies for a few weeks to allow my son to drive it? 15 Oct 2018 (Ask HJ)
My current motor insurer will not allow me to add my son as a named driver until he’s over 25. My son will be home for Christmas when he will be 24 years... -
Why is my dash camera stopping my DAB radio working? 31 Aug 2018 (Ask HJ)
I have two dash cameras in my MINI Countryman. One is in the front of my car and one is in the rear. When I plug them in, the DAB radio fails. Any idea... -
I am buying a new car - what is the best way to insure it until I sell the old one? 29 May 2018 (Ask HJ)
I am buying a car from my dad - a 2013 Volkswagen Golf - and then selling my current car privately. I expect to have both cars for about a month in total.... -
Our reconditioned engine was faulty and damaged our car - is the supplier responsible for the repair costs? 1 Dec 2017 (Ask HJ)
We bought a reconditioned engine for our Volkswagen Passat Estate TDI online, which came with a two-month guarantee. They delivered it and our mechanic... -
What will get rid of moss growing on my window seals? 5 Nov 2017 (Ask HJ)
My 2013 Volkswagen Up in white is gradually becoming an Up in white with green edges. The furry side window seal/wiper is growing green moss or algae.... -
Why did I have to pay road tax twice on a new vehicle? 24 Oct 2017 (Ask HJ)
I ordered a "new" demo Volkswagen T6 Transporter, which was converted into a campervan. I collected it from the converter in April 2017, the price quoted... -
Could you recommend me a car that's easy to get in and out of? 14 May 2017 (Ask HJ)
Joint problems mean I have incredible difficulty getting in and out of any seating. I love my 1995 Mercedes-Benz C-Class, it has only done 60,000 miles... -
Is there a way to check if my dealership did the emissions fix without my consent? 2 May 2017 (Ask HJ)
Is there a definitive test that can be carried out to determine whether or not my dealership has carried out the software fix without my consent? My 2010... -
Will a two-wheel drive on winter tyres car be as competent as a 4WD? 21 Jan 2017 (Ask HJ)
I am in the process of buying a new car and have narrowed my search down to an Audi S3, Volkswagen Golf R or BMW M140i.The best to drive is the BMW, but... -
Buying a seven-seater - what would you recommend? 2 Dec 2016 (Ask HJ)
My daughter has four children, a dog and a husband. What do you suggest she buys to replace her Volkswagen Caddy Maxi Life? Priority is reliability, low... -
Buying a used executive hatch - 1 Series of A3? 21 Oct 2016 (Ask HJ)
I was about to buy a 2013 BMW 116d when I noticed the dealer also had a 2013 Audi A3 2.0 TDI for a little more money and 10,000 more miles than the BMW. Both... -
Buying a used Audi A3 - which engine is best? 27 Aug 2016 (Ask HJ)
I am well aware of the problems of certain Volkswagen engines, but I like the old A3 5 door body shape as visibility out is good. Which is the best, most... -
Seat belt warning fault on Golf SV 21 Aug 2016 (Ask HJ)
I own a Volkswagen Golf SV, which suffers a fault with the seat belt warning system. The problems manifests with the warning sound pinging away intermittently.... -
Need a reliable automatic - what do you suggest? 20 Jul 2016 (Ask HJ)
I bought a Volkswagen Golf DSG 1.4 TSI nine months ago. Since then I've been told various horror stories about the automatic gearbox and am now considering... -
Need a used family car with low insurance 10 Jul 2016 (Ask HJ)
I am 42 years old and have just passed my driving test and am looking for a used five-door automatic family car with a petrol engine. My budget is up to...
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