|
An update.
In January the dealer, at his own cost, sent us an update SD card, which we installed.
The road in question STILL IS MISSING.
We were amazed. Ford are charging people £60 plus for these updates.
Because we know that road is missing, we have to assume it is not up-to-date elsewhere. It's not just new roads, but changes in traffic one-way systems and the like.
We have sometimes used Google Maps and comapred them. GM is way ahead in functionality and response.
I am now trying to get some satisfaction from Ford, who try to refer me to the dealer. We think the dealer acted in good faith and accepted the cost of providing the most recent SD card.
Ford are insisting that the product WAS fit for purpose when sold. They say if you bought a stand-alone sat nav, it would not be up to date out of the box. This is correct, but most now include a free lifetime update service. With Ford, you have to pay, and even then it doesn't work.
ADVICE. DO NOT BUY THE SYNC 2 or 3 sat nav. If you are buying it in a used car, do not credit it with much value in the transaction.
|
