Hello,

I purchased a brand new car in May 2018.

Since purchasing the vehicle it has had an intermittent hesitation when pulling away.

A few days after purchasing the car I took it to the dealership and went on a drive with a mechanic who told me that it's a new car and it'll sort itself out.

Fast forward nearly 3 years and 10-12 visits to different dealerships (at the request of the manufacturer) the head technician has finally determined that there is a problem and has replaced the gearbox and clutch.

In the intervening time both my partner and I have nearly had 5-6 accidents in the car on roundabouts and T-junction due to this hesitation. I need to use this car due to back problems (our alternative is a lower vehicle which makes my back seize after long drives).

Where do I stand in this situation?

I had been unable to argue in relation to CRA or suchlike as I was told there had been no issue? - Is this now something I can comment on as I get anxious any time I need to drive the vehicle either in busy towns and cities or during rush hour.

Thank you in advance for your advice.