Nissan Qashqai+2 (2008 – 2014) At A Glance
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Child seats that fit a Nissan Qashqai+2 (2008 – 2014)
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Real MPG average for a Nissan Qashqai+2 (2008 – 2014)
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Ask Honest John
My garage fitted a new DPF recently, but the same fault has reoccurred - do they need to fix it?
"In June, on long trip, my 2010 Nissan Qashqai+2 lost power and ground to a halt. I got the car back to my local garage who fitted a new DPF and EGR on 8 June 2017 (costing £1384). I've been to France and back, (1200 miles) no problem. This weekend we did a 500 mile round trip and the same system light came on. Garage at destination diagnosed DPF and suppressed fault light, so I could finish my visit and drive the 200 miles home. What should I expect my local garage to do? I don't want to pay again. I've done 2300 miles since the new DPF was fitted. I also paid the same local garage £579 for a 90,000 mile service - including timing belt kit and MoT (no problems) on 7 April 2017."
It is normal to need a new DPF at around 90,000 miles because they fill up with ash. Could be that the new DPF is not regenerating correctly because it has not been connected correctly or is not compatible with the car. That's all down to the garage. You have already paid enough. They must now repair your car free of any further charge.
What used seven-seater could we get for £15,000?
"Our family is getting bigger and we're looking for a seven-seater. We're unlikely to do as much as 10,000 miles per year and are looking to spend up to £15,000. We're keen on a Nissan Qashqai+2 but the majority seem to be diesels. What other seven-seaters should we be looking at?
Try to find a Ford S-Max 1.6 EcoBoost 150 or 2.0 EcoBoost 200 or 240.
Should an extended warranty cover clutch failure?
"I bought my 2011 Qashqai from a local Nissan dealer. We were concerned about our previous second hand car and clutch problems, so were offered the extended warranty for an additional £400. A couple of weeks ago the clutch starting over revving and losing drive. It also stated emitting a strange smell. I took the car in and the Nissan dealer diagnosed a faulty clutch at a cost of £1164. They said clutch failure was not covered under the extended warranty and it might be cheaper getting it done by an independent specialist.
Since taking it to another garage (non-Nissan) I have been told that the dual mass fly wheel also needs replacing. This part was proving hard to find and is expensive. In the end they sourced it for £560 from Nissan themselves. This is where we are now. After reading many forums I have read that dual mass flyplates are not fit for purpose and have now been replaced by single ones and that this could have caused the clutch to go.
Armed with this info my Dad phoned our Nissan dealer and asked for a discount on the part. The manager stated that he would be willing to discount by 20 per cent and went off to find the part price, he came back with £709, which is more than our local garage will charge us. He also added that if it was the flywheel that caused the clutch to go then it would have been covered under the extended warranty after all. However, nothing could be done now as we went to another garage. My car is now half done and been in the other garage for over a week waiting for this matter to be resolved. What should I do?"
A dual mass flywheel is designed to absorb torque between the engine and the transmission and thus protect it, particularly 1st, 2nd and 3rd gears. They are fitted to almost all diesel engined cars with manual transmissions and many petrol engined cars as well. Car manufacturers and independent warranty providers rarely warrant a clutch beyond 6 months (the exception is Hyundai/KIA that warrants them for two years). But if failure of the dual mass flywheel is responsible for loss of drive it is usually covered by the warranty, together with any consequential damage to the clutch. The upshot is, had you left it with the Nissan dealer you would probably have been covered. But because you took it elsewhere you will need to negotiate with Nissan for some goodwill, or for the supply of the flywheel and clutch parts needed to your independent specialist.
Will my car insurance rise after a no fault accident?
"Our Nissan Qashqai has been rear ended by another car while sitting at a set of traffic lights. The boot floor is damaged and crumpled, especially in the spare wheel area which pushed the wheel forward.
Its 2009 value was about £7000 at 48k miles. Any ideas how this is repaired and if so what effect it will have on its value? Also do we claim direct from the other driver's insurer or do we use our own? Are we entitled to a hire car while ours is being fixed?
The local garage uses an accident management company and a scratch is £1000 these days, which seems a rip off. That is before a hire car. Will this incident affect our renewal premiums? Can we claim this back from the other insurance company?"
Yes, even a no fault claim can put up your next premium because it makes you a statistically increased risk. Go to your insurer and have your insurer sort it out. Do not rush around doing anything yourself because that just gets in the way. Yes, you are entitled to a car while your car is being repaired or while you are waiting for a write off settlement cheque. Do not sign anything that makes you liable for hire charges if the other party's insurer refuses to pay for the hire car. Do not get involved with an 'Accident Management' companies. Yes, you could sue the other party for any 'damages' you suffer, including increased insurance premiums.