Citroen C-Crosser (2007 – 2012) Review

Citroen C-Crosser (2007 – 2012) At A Glance

4/5

+Excellent handling. Reasonable 2.2 turbo diesel. Respectable off-road ability. Well equipped.

-The rearmost two seats are strictly for small children only. Crankshaft oil seal failures are leading to slipping clutches.

Insurance Group 37
On average it achieves 83% of the official MPG figure

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Child seats that fit a Citroen C-Crosser (2007 – 2012)

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Real MPG average for a Citroen C-Crosser (2007 – 2012)

RealMPG

Real MPG was created following thousands of readers telling us that their cars could not match the official figures.

Real MPG gives real world data from drivers like you to show how much fuel a vehicle really uses.

Average performance

83%

Real MPG

30–41 mpg

MPGs submitted

56

Diesel or petrol? If you're unsure whether to go for a petrol or diesel (or even an electric model if it's available), then you need our Petrol or Diesel? calculator. It does the maths on petrols, diesels and electric cars to show which is best suited to you.

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Ask Honest John

I own a six year old diesel - what are the implications of the new MoT?

"I own a 2012 Citroen C-Crosser 2.2 HDi Exclusive Auto. How will the new emissions test affect me? The car has been main dealer serviced from new and has covered 30,000 Miles. Although the mileage is low, the majority of these miles are not from short urban journeys. I now only use BP diesel, not supermarket diesel."
If your car is in a good condition with regular maintenance then the new MoT rules will not cause any problems. There are new rules for reversing lights, contaminated brake fluid and fluid leaks. Euro5 diesels will automatically fail if there is visible smoke coming from the exhaust or if the DPF has been tampered with. For the full breakdown of the new MoT rules, see: https://www.honestjohn.co.uk/news/legal-motoring-advice/2018-05/will-your-car-fail-the-new-mot/
Answered by Dan Powell

Do I have any recourse against Jaguar Land Rover for the EGR failure in my 2013 Evoque?

"My 2013 Range Rover Evoque was in for a service a month ago. During the service they reported that there was a coolant leak. This was confirmed to be coming from the EGR cooler and this will require both the EGR and cooler replacing at a cost of £925. I have researched the issue on the internet and note that a significant number of JLR customers have reported issues across the range with EGR failures. I wrote to JLR to complain that this was a widespread issue and was surprised that this was not being covered on a recall. They have eventually responded and after going back and forth they have offered a gesture of goodwill of 50 per cent towards the cost as my vehicle was four years old and now out of warranty. My response was that this was a fault in manufacture and I shouldn't be having to pay for something that is clearly not a one off fail. They said they would review it again but have just come back with the same offer. A concern is that I could be looking at a similar bill in a few years time when the new parts fail again. Do I have any other course of action?"
This is a PSA/Ford engine, not a JLR engine, and I have not seen a massive number of other complaints over other vehicles fitted with it. One previous report in the Evoque suggests that the problem may be the way it is installed in the car: http://www.honestjohn.co.uk/carbycar/land-rover/range-rover-evoque-2011/?section=good/ Only one report of an EGR failure in the Freelander II with the same engine: http://www.honestjohn.co.uk/carbycar/land-rover/freelander-2-2006/?section=good/ None reported in Discovery Sport, Outlander, 4007 or C Crosser with the same engine.
Answered by Honest John

What's the difference between the Citroen C-Crosser and the Mitsubishi Outlander?

"Is the Citroen C-Crosser mechanically the same as the Mitsubishi Outlander? If so, can I get my Citroen serviced at a Mitsubishi dealership? "
There are some differences, particularly in the later ones because the Mitsubishi has a much better chain cam Mitsubishi engine rather than the PSA 2.2 belt cammer.
Answered by Honest John

Citroen C-Crosser clutch failure

"I bought a new Citroen C-Crosser in October 2010. It has now run past its warranty and done 42,000 miles, with a full service history. However, the car has developed a clutch problems. It has a tow bar but never towed in its life and Citroen have offered me 60 per cent of parts as a good will gesture. The total cost of repair is estimated £4500. If the gearbox goes it will cost £14,000. How can something so expensive be so unreliable? Have I any redress? I bought a new car expecting it to last me at least 100,000 miles with an automatic gearbox for reliability."
Had another report a couple of days ago of clutches failing on these because the crankshaft oil seal fails and the clutch gets soaked in oil. An automatic would not normally have a clutch, but the C-Crosser and 4007 seem to have been fitted with a robotised automated manual that is prone to failure. But this is a known fault so Citroen should be contributing more.
Answered by Honest John
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