Oil change in a Volkswagen Golf

Since buying my Golf I immediately had an oil change done and have continued with a 5-6k oil change interval. My driving style is a mix of motorway and the urban London. Should I continue with the 5k...

Buying a new Volkswagen Passat

I am considering buying a new Passat Estate especially given the new loyalty discount of £1000. However, I am confused. Presumably a new Passat Estate would have a Euro 6 compliant diesel engine which...

Mis-sold Volkswagen Up - what are my rights?

I recently bought a Volkswagen Up having been promised/assured it was congestion exempt. Since purchasing it became clear that my model hasn’t been exempt since June 2013. While not having anything in...

Volkswagen Service

My daughter had her Volkswagen Polo serviced in August and reported to the service manager that her 6 month old car had juddering steering under braking. She was told that it was not a warranty issue...

Suspension problems on a Golf

I own a Volkswagen Golf Match 1.4 TSI from 2012. In recent months I have experienced a very heavy suspension problem. The suspension is not responding to the road surface and it is rather like driving...

Great Volkswagen customer service

My wife has a Volkswagen Golf 1.4 which recently developed a fault. The EPC and catalytic converter warning lights came on. We booked the car in to Peter Cooper in Chichester and was told that they would...

Can I cancel my order for a new Volkswagen?

I am concerned about the reported loss in regard to Volkswagen finances. Is it possible to cancel my order, due to be built commencing on 23rd November 2015?

Golf GTI infotainment broken

I recently took delivery of a new Golf GTI. After 3 weeks of ownership, the central MMI system failed and I lost use of the radio, sat nav, phone integration and access to some of the car's menus. This...

Are PCP deals what they claim?

Almost three years ago my daughter took out a PCP deal on a Volkswagen Move Up with the confident expectation espoused by the dealer that there would be equity at the finish to put down on another car....

Volkswagen emissions

My engine is one affected by the "emissions scandal" Is it (a) compulsory to get the engine re-set and (b) does the current software/engine "cheat" a UK MOT ?