Winter tyres for Golf - which would you recommend?

I wish to fit winter tyres to my 2013 VW Golf 1.2 TSI. Kwik fit are trying to push me to Cross Climate tyres saying they are fine in winter and fine in the summer - best of both worlds. My fear is they...

Can petrol pumps give short measures?

I filled up with Shell V power at my local filling station today. Previously I have never been able to get more than 42 litres of fuel in, today it took 49 litres and still hadn't shut off. I have a 62...

Oil change in a Volkswagen Golf

Since buying my Golf I immediately had an oil change done and have continued with a 5-6k oil change interval. My driving style is a mix of motorway and the urban London. Should I continue with the 5k...

Mis-sold Volkswagen Up - what are my rights?

I recently bought a Volkswagen Up having been promised/assured it was congestion exempt. Since purchasing it became clear that my model hasn’t been exempt since June 2013. While not having anything in...

Buying a new Volkswagen Passat

I am considering buying a new Passat Estate especially given the new loyalty discount of £1000. However, I am confused. Presumably a new Passat Estate would have a Euro 6 compliant diesel engine which...

Volkswagen Service

My daughter had her Volkswagen Polo serviced in August and reported to the service manager that her 6 month old car had juddering steering under braking. She was told that it was not a warranty issue...

Suspension problems on a Golf

I own a Volkswagen Golf Match 1.4 TSI from 2012. In recent months I have experienced a very heavy suspension problem. The suspension is not responding to the road surface and it is rather like driving...

Great Volkswagen customer service

My wife has a Volkswagen Golf 1.4 which recently developed a fault. The EPC and catalytic converter warning lights came on. We booked the car in to Peter Cooper in Chichester and was told that they would...

Can I cancel my order for a new Volkswagen?

I am concerned about the reported loss in regard to Volkswagen finances. Is it possible to cancel my order, due to be built commencing on 23rd November 2015?

Golf GTI infotainment broken

I recently took delivery of a new Golf GTI. After 3 weeks of ownership, the central MMI system failed and I lost use of the radio, sat nav, phone integration and access to some of the car's menus. This...