How do I get my money back on a faulty second hand car?

I purchased a second hand Golf 1.4 FSI with 80,0022 miles on the clock for around £3000 in October. After driving it for around 600 miles it broke down. They have since diagnosed it as timing chain failure...

Volkswagen emissions scandal - early business lease termination

I'm a plumber and back in June 2014 I leased ( on a three year deal) a Touran through my business. It's fitted with the EA189. I'm thinking about approaching Volkswagen and just saying ' look, you fibbed...

Golf EGR valve replacement - link to Volkswagen emissions scandal?

The EGR valve needs replacing on my four year old Volkswagen Golf 1.6 TDI. This will cost over £1000. This model is one of those affected by the Volkswagen emission scandal. Given that the EGR system is...

Goodwill from Volkswagen regarding TSI engine problems

I have a 2010 Mark VI 1.4 TSI Golf. The engine fault light came on suddenly so I took it straight to a Volkswagen garage to be told it needed to strip engine down to check why no compression in chamber...

Lease car damaged and then repaired - where do I stand?

I was wondering if you could help as I am tearing my hair out. I was supposed to take delivery of a Golf R last Wednesday which I ordered on a personal lease via Vehicle Savers - the owner of the car would...

Passat warning light - dpf fault?

I have just had a fault light come on the dash of my Passat CC and a message saying diesel-particle. Would you have any idea what this means , as the light stays on while driving?

Advice on buying a taxi?

I'm looking for a new taxi for myself. Either a 2012 Skoda Octavia 2.0 TDI or Volkswagen Passat 2.0 TDI. Which one is better and economical?

Volkswagen 2.0 TDI fuel consumption increase - what's causing it?

I own a 2009 Volkswagen Passat 1.6 TDI BlueMotion and recently I realised that the fuel consumption has increased considerably. I used to do 49 mpg easily and now I struggle to do 42mpg. Last week the...

Manufacturer contribution towards repair

The Volkswagen emissions scandal is going to cost them billions. Does this mean that their policy regarding contributions towards repairs is to reject all requests, no matter what the circumstances are? My...

Forthcoming plug-in hybrids - can you recommend them?

My nephew has a BMW 520d company car plus fuel card and approaching change time has calculated at his mileage a plug-in hybrid will save him £5k pa in tax. Being a badge snob an Outlander is not for him...