Ask Honest John

Most recently answered warranty questions
When buying from a recognised large garage are they obliged to offer a warranty of some sort of time. Or is there an age of car limit?
My car is 18 months old and still under warranty. Its service is due and I'm booked in to my local mechanic (not the Volkswagen franchise) because he's £83 cheaper. He will use genuine Volkswagen parts,...
My Kia Rio failed an MoT on a faulty airbag device. This had to be replaced and recalibrated at a cost of £500. My seven-year warranty ran out in March although I have only done 7500 miles, not the 10000...
I recently bought a car with a three-month warranty. After purchase, a number of defects came to light. The dealer from whom I bought the car agreed to put all of these right, but it took several weeks...
I am about to get my Kia Soul serviced. If I do not use a main dealer will this cancel my seven-year warranty? What would a main dealer charge?
My Kia Carens is due for its first MoT. Do I need to take it to a Kia dealership or can I take it to my local garage without invalidating the warranty?
I have recently purchased a three-year-old Toyota Auris. Do I have to have it serviced at a main dealer to keep the remainder of the warranty or can it be done by any garage?
I bought a used car eight days ago from a used car garage and it has started to make a whine from the gearbox. I rang them up and they said you will have warranty cover through the AA. I got the AA out...
Is it true that to ensure the validity of a vehicle's three-year warranty, you have to have it serviced by the supplying main dealer? I've just bought a 12 month old Jaguar F-Pace with two years warranty...
I have a 2016 Ford Kuga which is due a major service at 31000 miles. Can I have it serviced privately without affecting the warranty?
 

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