Ask Honest John

Most recently answered dealers questions
I'm planning to trade in my Volvo XC60 for a used XC40 from a Volvo dealer. At the moment, there are only a few available that meet my criteria. In your view, would it be better to wait until the end...
I purchased a BMW X3 2019 model in Jan 2023 and it has developed issues with its brake discs. I have given the dealer four opportunities to repair but they have not been able to. I have now rejected...
My SEAT Ateca 1.6 diesel has under 50,000 miles and is 4 1/2 years old (first registered January 2019). It is at my local Seat workshop for an investigation into an unusual noise coming from the engine...
I was offered a deal with my local Toyota dealer to p/ex my Toyota Auris 2017 (67) Hybrid Estate for a 2018 Yaris Design £13,800 (ticks all the boxes) but it has not worked out for me. Two months ago...
I bought a Honda HRV from a dealer who said he will give the car a full service and stamped the service book accordingly pre sale. Having got the car home I found out no such service has been done at all....
After 18 months I tried to swap my service plan to new Kia Picanto, but I was told by Emac that Kia won't allow it. Apparently the service plan has to stop with that car but no one told me. Is this legal...
When are Toyota planning to introduce direct sales to customers?
I purchased a car 14 months ago and found out yesterday it had been written off as a Cat D but the dealer never told me. What can I do about it please?
My daughter had a 2016 Nissan Juke that went into a Nissan dealership for a fault. They handed the car back and it would not start, so they asked us to leave it with them. They replaced an ECU and charged...
I bought a used car less than two weeks ago. It's a 2016 reg. The battery has failed three times since I bought it. The first time a friend jump started it for me, the second time a mechanic used a power...