Most recently answered legal and consumer advice questions
Last week I filled my Mercedes-Benz Vito van, but 24 hours later the entire injection system was destroyed, with repair cost amounting to £4500. The dealer who carried out the repair confirmed that the...
I recently bought a 2007 MINI Hatch One from a dealer for £3300. The car had 104,000 miles on the clock, full service history, one month’s MoT. Twenty miles into the journey home (I live 80 miles from...
A garage serviced my Honda Civic (2006) recently, but when I got home (30 minute drive) I noticed the oil cap was missing. There was oil covering the inside of the engine and smoke/oil on the floor.
I'm...
A branch of a national dealership has a three year old Ford Kuga at a very good price. However the salesman quotes £99 administration charge to check HPI outstanding finance etc.
He gave me some guff...
I parked in a car park in Stockport recently. I paid my £1.50 at the machine, did my shopping, and left. A week later I received a letter from the parking company stating that I now owed them a parking...
If I have a named driver on my insurance policy and they receive points or a ban, will it affect any future policies I may have without including the named driver?
My four month old Nissan GT-R has a gearbox fault and has been in twice for repairs with the dealer. Can I reject it and ask for a new car?
I bought a a Fiat Stilo from a dealer about a month ago for a £1000. However, the gearbox has now packed up. Can you please tell me what my rights are ?
My neighbour and I share a crossover which leads into our individual driveways. His visitors insist on parking their vehicles (large SUVs) on the crossover in front of his driveway. This makes it difficult...
Earlier this year my partner and I both ordered what we thought were brand new Vauxhall Amperas for delivery in September (64 plate). When we got the cars home it became apparent that they were different....

