My insurer didn't fix my chipped windscreen - should I have to pay now that it's cracked?

I have car insurance with Saga that gives me unlimited time in Spain. In April, on the way down to Spain, my windscreen was chipped by a stone. I contacted Saga but they have no agreement with any windscreen...

My car door needs replaced - should I be aware of any future problems that may arise?

My car went in for servicing at the dealership garage I purchased it from. Whilst there, someone drove into it. The driver's door needs replacing. The garage will do this at their expense and give me a...

I'm a named driver on my mum's policy - will a no fault accident in my own car affect her premium?

I renewed and paid for my mother's car insurance policy about two weeks before the start date. I'm a named driver on the policy but rarely drive the car. Between paying for the policy and it starting,...

My daughter is returning to the UK after 20 years - do you have any advice on insuring her new car?

My daughter, an expat for 20 years, will return to the UK this year from Hong Kong. She holds a full license but hasn't driven for 10 years. I've told her to take lessons again and on return to to the...

Are my insurer allowed to refuse my policy renewal because of my age?

Hastings won't renew my policy as I'm now 88 years old. I've been with them since 2011, but this year they've written to me and just said they won't renew. I have had no accidents or convictions since...

I have 12 years NCD, but my insurer only document up to nine - how do I prove my full NCD to my new insurer?

My car insurance broker, Swinton, issued me with a letter to confirm that in July last year (2016) I had 12 years of no claims. Aviva who I insured with last year only go up to nine years NCD, so that's...

How do I avoid admin charges on my policy every time I change jobs?

My car insurance is due for renewal in November and when renewing I will advise details of my employment. However, In February I aim to retire and look for a local job to work a few hours a week. I should...

Should I raise or lower the agreed value of my classic at my next policy renewal?

I own a LHD 1982 Mercedes-Benz 380SL, with a full service history and 104,000 miles. I've had an agreed value policy for £10,000 on since I bought it in 2000, should I raise/lower that at next renewal?...

A rock cracked my car windscreen - should my insurer fit a genuine Mercedes-Benz replacement?

My Mercedes-Benz (bought in March 2016, from new) has just suffered a cracked windscreen as a result of a stone from the road hitting it. Am I entitled to insist on a genuine Mercedes-Benz front windscreen...

Neighbour scuffed my car and wants insurance involved - what's the best way to get the damage repaired?

The boyfriend of my neighbour's daughter damaged my car lightly. As all parties agreed it was minor damage, I said I'd get a quote and we'd get him to pay the repairer on the day, I had him booked in this...