The aircon has failed twice in my Ford Focus - is Ford liable?

The air conditioning on my Ford Focus has failed twice in 18 months. A new Ford compressor/pump was fitted 18 months ago after screeching noises and smoke coming from under the bonnet. This has happened...

It's almost impossible to get fuel into our newly bought used car - what's the problem?

My daughter just bought a 2006 Ford Focus 1.8 TDCi from a used car trader. It's only possible to put a trickle of diesel in or else the nozzle cuts out. It takes ages to get a small amount of fuel in....

Just bought a used car from a dealer, now discovered problems - where do I stand with getting it fixed?

I bought a used 2011 Ford Mondeo for £6795 from a dealer at the weekend, but only after collecting it on Tuesday have I noticed a couple of problems. Firstly, one of the exhaust hanging brackets is corroded...

A car indicates to turn left so I pull out and we collide - who's at fault?

I come up to a T junction and stop. I look left and right, there is a car coming from the right with his left-hand indicator on. I assume he's going to turn left into the road I'm exiting so I pull out...

My garage fitted a new DPF recently, but the same fault has reoccurred - do they need to fix it?

In June, on long trip, my 2010 Nissan Qashqai+2 lost power and ground to a halt. I got the car back to my local garage who fitted a new DPF and EGR on 8 June 2017 (costing £1384). I've been to France and...

I was hit by a post van - why am I being held partially liable?

A post van pulled out in front of me whilst I was driving my coach. I had to stop abruptly, but it was in a narrow road. When she then proceeded to pass me, she scraped the side of my coach. Repairs have...

My garage damaged my car and fixed it badly - are they liable to fix it properly?

My Fiat Panda went into the Fiat dealer for some warranty work. When I returned to pick it up, someone had scratched from the front drivers door all the way to the back wing. They admitted fault and took...

Mixing part worn and new tyres ruined my car - is the tyre fitter liable for not warning me?

My 2011 Nissan X-Trail recently had the front wheel misalignment corrected and two new Avon ZX7 front tyres fitted at my local branch of a national tyre franchise. The rear tyres were part worn but the...

If my friend drives my car under his insurance, is his insurer liable in case of an accident?

If a friend drives my car under the terms of his insurance (presumably third party only) and has an accident, is his insurance liable for the damage to the other vehicle involved?

Water leaked into the engine of my van and now its ruined the ABS - what can I do?

My 2013 Peugeot Boxer had water leak into the engine compartment, this has been happening from new. It's damaged the computer and the ABS system. Estimated repairs are £3000 and the van has only done 16,000...