Ask Honest John

Most recently answered hire cars questions
I know you’re a fan of winter tyres, and you mention that they are very commonly used in mainland Europe. When I go on skiing holidays, I look for winter tyres on the car I’m hiring, but they are a very...
I've recently returned from Portugal where a colleague of mine booked a car through Argus Car Hire for six of us and one child. He requested a Mercedes-Benz people carrier but on arrival we were told they...
I have just returned a hire car to a Spanish airport where there was nobody inspecting the cars for damage, etc. When I dropped off the keys I was told that "a mechanic would check it later", so, to avoid...
During a recent visit to Belgium, I hired a car for a day and managed to put a small dent in the rear door. As the damage excess was £1200 I had to pay the cost of £420. I had insured the excess with a...
On 23 November, I bought a 61-plate (registered Feb 2012) Volkswagen Golf 1.2 TSI 85 S five-door for £9629 from a dealer. The salesman told my wife and I that the car was previously registered to Volkswagen,...
My Freelander went in for a warranty repair through Landrover Assist. I was given a hire car from a major hire firm (Enterprise) arranged by Land Rover. I've now been contacted by the hire company to say...
The Telegraph Motoring team recommended that I get in touch with you. By way of introduction, I’m a researcher on Watchdog Daily (a new daily strand of Watchdog going on air next month). I was hoping I...
As a fellow owner of a Fiat 500 you may have received a copy of the "Call Fiat First" booklet from your Fiat dealer. This asks you to call 0844 209 2583 number in case of accident or theft of the car....
Trade Sales and Motorpoint seem to have lots of low mileage 2012 Fiat 500s from £8200. No franchised dealer seems to do these for less than £9000. I assume these are ex-fleet or learner school. Do you...
Can you recommend an independent insurance company that takes on the full coverage of a hire vehicle, with all the additional bits included, rather than use the rental company's own insurance which I believe...
 

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