Ask Honest John

Most recently answered consumer rights questions
My friend bought a V reg Ford Ka on 2nd March this year that had a current MOT dated from January 2009. A garage has told her that the car would not pass an MOT now, only 8 months later as - 1. the chassis...
I am writing to ask for some advice regarding our brand new VW Polo that we bought 2 months ago as part of the scrappage scheme. I also have an 05 plate Golf TDI with 100k miles and never any problems. With...
My neighbour, a taxi driver, needed a newer used car. A local dealer had nothing suitable on his stocks but said that his wife was selling her car. My neighbour went to view the car at his house. He liked...
I bought a 02 plate Rover 25 for £1,700 on 19-05-2009 from a trader. My car which he took in part exchange is still on his website for sale. The Rover I bought from him broke down on 19-09-2009 (4 months)...
I bought a Mercedes E-Class estate from an eBay trader that also advertised the car on its website with 44k miles on the clock. It is very clean inside and I got it for just over £7,000. I bought an HPI...
I purchased a second-hand diesel Freelander from a trader in Melksham on 18th April 2009. It is a 2006/55 plate with approx 51k mileage when I bought it. I paid £7,795 and have done 3,000 miles since....
I bought a T reg Citroen Xsara West Coast 1.4 on May 21st this year for £1,200 from a dealer who gives a 3 month warranty. It was advertised as having A/C, but as I'm not a fan I only tried it once during...
I would be most grateful for your help and guidance in dealing with my local Toyota garage. I bought a new Toyota Previa GLS D4D 8str on 30/3/01. Some years later I suspected that the gear was sticking...
I bought a VW Touareg on 24th April privately. The car had full VW service history and had only been serviced in February 2009. In respect of this we bought the car believing that it had been looked after....
Two months ago I bought a 2006 Grande Punto from a local FIAT dealer. It was 1 owner and low mileage 18,000 miles. I paid extra to have warranty cover for 15 months. I have just had the most dreadful noise...