Most recently answered legal and consumer advice questions
Since buying the car in Jan 2015 it has suffered from diesel leaking into the sump from the fuel pump on 3 occasions. On the first 2 occasions the pump was replaced under warranty after being off the road...
I bought an approved used Mercedes-Benz C-Class from a franchised dealership and was told it had full service history. We requested the documentation several times during and after the purchase of the...
Five months ago I bought a 2003 MINI Cooper from a dealer. The car was sold with 12 months warranty and last week the gearbox failed. The dealer isn't interested in paying for the repairs and says it's...
When the engine management light came on my Honda Jazz (2001 model) the car started to cut out my local garage could not diagnose the problem, but gave me the details of the fault code and recommended...
My Ford Focus (2014 model) developed a judder in the transmission when running slowly. The main dealer recognised a problem with the clutch mechanism (well known fault I believe) and obtained permission...
I bought a car, which less than 2 months down the line has a ruined fuel injector and ECU. I was not expecting such an issue because the engine management light was not lit. The car was never as exciting...
I bought my Mercedes-Benz car less than a year ago brand new from a local dealer. One of the volume buttons on the steering wheel developed some sort of an issue. IT seems that a spring or whatever is...
My son bought a used car from a dealer a month ago. It broke down last week and the AA said the alternator had burnt out. The trader will not fix or pay for repair under the standard three month warranty...
Is an alternator burnout covered under used car warranty?
I brought a used BMW X5 from a reputable dealer; however, I've noticed the car's equipment doesn't match the advert. As a result, brake function (with the cruise control), heated front seats and tinted...
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