My insurer is forcing me to accept a Cat B write off - can they do this?

My insurer are insisting on returning my Cat B write off to me and not giving me the option to refuse the 'buy back'. I have received a settlement figure, minus the salvage value. Is this correct? I cannot...

My insurer won't remove a no fault claim from their system - what can I do?

I had two misfuel incidents in 2015 and 2017. On the first I asked advice from L&V on the viability of making a claim. The response was: do not claim as the renewal premium will increase. I paid £200 each...

Can an insurer void a claim because I had penalty points?

Previous to having a licence or provisional I received penalty points. I didn’t know I had, as I thought you couldn’t receive points without a licence (this was in June 2014). I applied for my provisional...

My fence runs along the edge of a supermarket's car park - are they responsible for shoppers that drive into my fence?

My fence was damaged again on Sunday by a vehicle using the neighbouring supermarket's car park (it runs along my boundary line). The supermarket were not very helpful, they say they don't have CCTV that...

I'm 58 years old and taking driving lessons - when I pass the test, will insurance be the same as if I was a young driver?

I'm 58 years old and currently taking driving lessons. On the basis that I pass my test at some point and want to buy a car, would I be expected to pay the premium of a young, new driver or would my age...

A minor accident became a £20,000 claim after the other driver lied about fake passengers' injuries - what now?

My friend had a very minor car accident. No damage was done to either car and no one was hurt in any way. Both drivers say it was the others' fault. There were no witnesses. The other driver was the only...

My daughter's insurer is paying out after she hit a pedestrian - but the police said they would not pursue the matter?

Two years ago my daughter was involved in an accident with a pedestrian who walked out in front of her. The police attended the accident and confirmed in writing that they would not be pursuing the matter....

If I get a fixed penalty abroad, do the points go on my UK licence?

If I get a fixed penalty abroad, i.e. in Spain for 150 Euros for 68kmh in a 60kmh limit, are the points put on my UK licence? I assume I would need to tell my UK insurer.

Can my daughter drive my new car on her own insurance policy?

I have bought a new Kia Picanto. My daughter and son-in-law only have one car, so she would like to borrow mine occasionally. Her insurance policy says she is allowed to drive another car comprehensively...

Would it be cheaper to get insurance on a Group 1, new car or an older car?

I'm preparing to return to the road after a DDI ban - first (and last) offence, incurred accidentally. Obviously insurance is going to be an issue, but would you suggest buying a more modern (and more...