Ask Honest John

Most recently answered consumer rights questions
My wife put our Citroen C4 Grand Picasso in reverse gear on our drive, and as she started to move backwards there was a loud bang and the car shuddered. She checked she had not hit anything, started up...
On 27 June I ordered a new car over the phone from a main dealer. I used an internet broker to get the deal but am still paying several hundred pounds more. I was happy with this as the dealer is close...
Nearly four years ago I purchased a 1994 FIAT Panda Colour from M1 Motor Auctions Leeds for £100. I have done about 60k miles in it, and I cannot believe the rear exhaust silencer is now blowing. Do you...
Three weeks ago I bought from a main Land Rover dealership, 150 miles away from where I live, a 3-year-old, 22k mile, one owner Range Rover, for a fair market price. The car had been supplied new by the...
My son has just purchased his first car, a Honda Civic 1.4SE from a Honda main dealer. The front tyres are not of the same brand. Is this acceptable and legal?
I've signed the paperwork to buy a new car on the basis of a very generous trade-in valuation. I think the dealer may have made an error, despite the price being agreed by the sales manager and being shown...
I have an Audi A3 which I bought new in 2007 and now has done 19,000 miles. The car has recently developed a noise at the front, so I took it into an Audi dealership for investigative work. They discovered...
I bought a 2004 Jaguar X-Type estate a year ago from a private dealer. Last week I turned on the ignition and the passenger seat airbag and the passenger side curtain airbag engaged. There was no impact...
I purchased a secondhand 51-plate Mercedes-Benz A-Class from a main dealer 10 months ago. I have only done 1300 miles in it since then. I have taken it for an MoT today and they have informed me the car's...
I bought a 2005 Vauxhall Astra 1.7CDTI from a dealer on 3 June 2010. About two weeks ago I was driving home and had a temporary loss of power at 60 mph, but this rectified itself after about one second....