Most recently answered consumer rights questions

My son has just purchased his first car, a Honda Civic 1.4SE from a Honda main dealer. The front tyres are not of the same brand. Is this acceptable and legal?

I've signed the paperwork to buy a new car on the basis of a very generous trade-in valuation. I think the dealer may have made an error, despite the price being agreed by the sales manager and being shown...

I have an Audi A3 which I bought new in 2007 and now has done 19,000 miles. The car has recently developed a noise at the front, so I took it into an Audi dealership for investigative work. They discovered...

I bought a 2004 Jaguar X-Type estate a year ago from a private dealer. Last week I turned on the ignition and the passenger seat airbag and the passenger side curtain airbag engaged. There was no impact...

I purchased a secondhand 51-plate Mercedes-Benz A-Class from a main dealer 10 months ago. I have only done 1300 miles in it since then. I have taken it for an MoT today and they have informed me the car's...

I bought a 2005 Vauxhall Astra 1.7CDTI from a dealer on 3 June 2010. About two weeks ago I was driving home and had a temporary loss of power at 60 mph, but this rectified itself after about one second....

I bought my BMW convertible 320 CI on a 56 plate a few months ago. There was a noise coming from the car within the first month and the windows seemed to have a mind of their own. The garage where the...

I bought a secondhand 2001 Fiat Punto from a local small independent car dealer. The car came with a one-month warranty covering mechanical problems. Soon after buying the car, I started having issues...

I bought in November 2009 (privately) a Volkswagen Golf GTI (January 2008) with 9300 miles and a full Volkswagen dealer service history. I noticed, only a month after major servicing at my local Volkswagen...

I bought a 2003 Hyundai Coupe 2.7 privately. The car was described as having an occasional misfire but still driving fine. When I collected the car all seemed well, the seller agreed to meet me at the...