Most recently answered consumer rights questions
My daughter purchased from a dealer a 20-year-old Nissan Figaro with a full three-month warranty. She returned the car as the power steering was leaking. A power steering leak cure solution was poured...
My District Council has leased two Nissan Leaf electric cars as a contribution to a cleaner planet. Nissan calls it a zero emission vehicle with a range of 109 miles. The 'zero emission' is questionable,...
I bought a 2011 Mercedes-Benz C250 Bluefficiency Sport CDI Auto with 13,800 miles three weeks ago from a Mercedes dealer for £24,000, which I think is pretty much full retail. My initial feeling with the...
My car is a March 2009 Ford Mondeo 2.2-litre Titanium X five-door. I became the second owner on 18 August 2009 and the car has now covered 25,902 miles. It has regularly been serviced by a Ford Main Agent...
Could someone advise me whether I have case here under this SOGA.
We purchased a brand new Nissan Qashqai in Jan 2011. In May it went in and had a new clutch, its currently back with the dealer having...
I would be grateful if you could provide advice on the following issue I am having with Mercedes-Benz. I purchased a B-Class from the used approved scheme five months ago. Recently, whilst washing the...
You gave me sound advice recently about a problem with my second hand S-Type Jaguar. Having purchased the vehicle from a Jaguar dealer some 130 miles away (as they had the model I wanted) I have paid £298...
I took delivery of a new Honda Jazz 1.4i EX on 6 November 2009. The second annual service was carried out on 24 October 2011, at which time it had completed 8494 miles. It was found during the servicing...
Yesterday I took delivery of a 4-year-old Alfa Romeo 147 Lusso. Before buying the vehicle I pointed out to the salesman that it had a windscreen chip which is eye-level on the driver's side, and when it...
I have a 2011 Land Rover Freelander XS TD4. Diesel 2,179cc, windscreen marked: Land Rover 43R - 00 1566 ASI M848 DOT459. My Freelander, purchased from new in April this year, has various smears over most...

