Most recently answered consumer rights questions

I took delivery of a new Honda Jazz 1.4i EX on 6 November 2009. The second annual service was carried out on 24 October 2011, at which time it had completed 8494 miles. It was found during the servicing...

Yesterday I took delivery of a 4-year-old Alfa Romeo 147 Lusso. Before buying the vehicle I pointed out to the salesman that it had a windscreen chip which is eye-level on the driver's side, and when it...

My wife has just purchased a new Nissan Juke automatic 4-wheel drive from Charles Hurst, as her health dictates an automatic. Nissan states combined fuel consumption is 37.2 mpg and extra urban of 47.1....

A warning. I used www.breakeryard.com to obtain a set of wheels for winter tyres and received a dozen or so competing emails from breakers. I selected my preferred quote and dialled the mobile number 07013...

I have a 2011 Land Rover Freelander XS TD4. Diesel 2,179cc, windscreen marked: Land Rover 43R - 00 1566 ASI M848 DOT459. My Freelander, purchased from new in April this year, has various smears over most...

I would be grateful for your opinion and advice with a problem I have with my Jazz. It is an automatic purchased new in September 2003, with 33,000 on the clock. It is driven mainly around town and monthly...

I bought a Ford C-Max 1.6DCI Titanium in April 2011 and since its first service in December 2011 I have had acceleration problems. The main issue is when I am accelerating, when there is a flat spot with...

I have a 2008 Jaguar XF 2.7 diesel Premium Luxury that I bought as a Jaguar approved used car from a main dealer three months ago. It came with a full warranty and has done 58,000 miles. I regularly (once...

My wife has agreed to buy a Skoda Citigo Elegance ex-demo and has paid a deposit of £500. The car was advertised on an official Volkswagen / Skoda site as available on 11 October, but the dealer says this...

I saw advertised a Honda CR-V offer which was worth about £2500 off the asking price. I went to my local dealership and had a test drive. I liked it. They informed me that they had one in stock in the...