What are my rights regarding a recurring fault?

Bought a brand new Jag XF in March 2010, since April 2011 the car has been back to dealer three times for an intermittent electrical fault which causes absolutely everything to stop working. The first...

No response from 3rd party insurance

My unoccupied car was hit in a car park. The third party filled his report accepting blame but advised me he was instructed not to admit liability. My broker (Swinton) put me on to carcare who wanted...

Campervan issues

I purchased a VW California brand new from main dealer in Sept 2009 for £37,000. So far I have had 12 visits excluding regular services for fairly serious failures - from pop up roof seizures to electrical...

Freelander 2 gearbox failure

I had a Freelander 2 internal gearbox failure at 55k. Car bought from main dealer as pre-owned vehicle and serviced at main dealer according to service interval. I was informed that I do not meet their...

Unfair fuel consumption figures

Bought the car new in December 2009. It has always only averaged 25mpg and several other road tests show the same. Have had a go at BMW but no joy. Have tried OFT to get this gross misrepresentation examined...

Liability dispute

I was recently involved in a car accident. The other driver pulled out of a side road and hit my car which was on a main road turning right into the said side road. The other driver is now lying and...

Investigating Category D damage

I recently bought a Mini Cooper S (R53 2005) and had some work done on the brakes. On inspection the technician queried whether the car is a cut and shut as he saw what looked like a weld on the underside...

Cat C Write Off Repaired

My girlfriend’s car was recently hit up the rear, whilst stopped at lights by a closely following car. Her insurers Quinn direct are having difficulty defending her as she is only third party fire &...

Wrong date on warranty

I agreed to buy a Fabia 2 from a main dealer in September 2008. The agreement said that the vehicle was first registered on 2nd August 2008. In fact the car was registered in February 2008 and is now out...

Denied reponsibility

Last November (2010) a car skidded into the back of me on a wet road. The driver admitted responsibility and we exchange insurance details. My son who was in the car with me witnessed the whole thing. The...