Most recently answered consumer rights questions
I bought a car from a dealer for £20,000 which was 100% financed via Hire Purchase through a finance broker.
I picked the car up from London and drove it home, some 400 miles. When I got home I noticed...
I am owner of Honda Jazz. In the event of an accident to whom should I report: Honda Happiness Accident Assistance or my car insurance company?
The parking brake on my 2005 Land Rover Discovery 3 has just failed at 70,000 miles, and the local Land Rover dealer is charging me £1100 to repair it. This seems to me to be an unutterable waste of money...
Earlier this year I purchased a 2003 BMW 320d. Today I was driving to work and it started shaking the steering wheel as if the front discs were warped, so I pulled over and checked every wheel for loose...
My car got engine flushed by a Ford garage but in the Ford Manual it says not to. Ever since I've had problems and now the turbo has gone. How do I stand with Ford?
I have a 2006 Skoda Octavia vRS. I have read that a lot of people are having the same problem as myself that the ESP light is on. Has Skoda accepted this as a fault and is it willing to fix it?
My 31,000 mile 2009 Nissan Qashqai 1.6 petrol Acenta 2wd manual lacks power when climbing a hill. It has plenty of revs but no power. In addition, on a couple occasions car has slipped out of cruise when...
My insurance company gave me permission to hire a car whilst waiting for either my car to be repaired or the total loss costs paid. Because of various mistakes, the car hire has gone on for a couple of...
I recently bought an Avensis Tourer from a Toyota dealer and, when cleaning it for the first time, I noticed that the rear nearside wheel arch was dented in several places. It had not been pointed out...
If an 'extended warranty' does not cover wear and tear replacement, then what does it cover on a 12-year-old car and is there any point in me paying for this warranty?

