Most recently answered consumer rights questions
My car got engine flushed by a Ford garage but in the Ford Manual it says not to. Ever since I've had problems and now the turbo has gone. How do I stand with Ford?
My 31,000 mile 2009 Nissan Qashqai 1.6 petrol Acenta 2wd manual lacks power when climbing a hill. It has plenty of revs but no power. In addition, on a couple occasions car has slipped out of cruise when...
I have a 2006 Skoda Octavia vRS. I have read that a lot of people are having the same problem as myself that the ESP light is on. Has Skoda accepted this as a fault and is it willing to fix it?
My insurance company gave me permission to hire a car whilst waiting for either my car to be repaired or the total loss costs paid. Because of various mistakes, the car hire has gone on for a couple of...
I recently bought an Avensis Tourer from a Toyota dealer and, when cleaning it for the first time, I noticed that the rear nearside wheel arch was dented in several places. It had not been pointed out...
If an 'extended warranty' does not cover wear and tear replacement, then what does it cover on a 12-year-old car and is there any point in me paying for this warranty?
As the cranking speed of my 1959 Austin Healey's starter was getting very low, I drove round to Halfords and asked them to test the battery. Their meter said ‘battery unserviceable', so I shelled out £75...
My local Porsche dealer rang me to offer a free tyre inspection on my seven-year-old 997. They collected and delivered the car for what is an approximate 12-mile round trip. No mileage was noted at collection...
I've just had a call from the Official Porsche Centre which is servicing my 2006 997 Carrera S. They tell me that the nipples on the brake calipers are corroded to the extent that they cannot remove them...
In your reply to a question about Audi regarding oil consumption of one litre per 1,000 miles, I forgot to ask you if I can tell Audi that a well known car journalist told me, “if German car manufacturers...

