Bought new car that is ex-rental

I bought a one-year-old Audi A1 from local Audi dealer with low miles. I have found out that the first owner was rental car company. Should they have told me ? I would not have bought car if I had known....

Ex-rental Range Rover?

I'm looking at a 9 month old Range Rover with 8k miles sold by dealer as Approved Used Land Rover where previous owner is Enterprise (ERAC Ltd). Don't know if used for pure rental or as supply car for...

Collision damage waiver insurance - is it worth the extra money?

Is it worth taking out annual personal cover for collision damage waiver insurance on hire cars in Europe to try to avoid rip offs?

Ex Hire cars - what's the problem?

If as you have stated, there is nothing to worry about when buying an Ex Hire vehicle then why don't car dealers state the fact that they are ex hire when selling a car? I can only think that they are...

Could you warn your readers to check the tyres when they use a hire car?

A warning to all car rental users. Check the tyre condition before taking car out of the dimly-lit airport collection point. In August, I rented a car from Hertz in Vancouver, Canada. On our first long...

Should I have been told that my Honda Jazz was originally a hire car?

I recently bought a Honda Jazz, twelve months old with 12,700 miles, from a reputable Honda dealer. I was told by the salesman that the car had one previous owner. It was not until I received the new registration...

Should my son give his credit card details to a motorcycle hire company following an accident?

I read your FAQs about credit hire vehicles but would appreciate further advice. My son's motorbike was knocked over whilst it was parked. The car driver has admitted liability and there is one witness....

Why do hire companies charge so much if you bring the car back with no fuel?

I hired a Fiesta in Spain. I received a full tank of petrol and was told to return the car empty. I was charged 87.17 Euros for the petrol that in Spain at the time was about 1.47 Euros/litre. Given that...

Insurance claim problems

My friend was involved in an accident after another car hit him from behind. The driver took full responsibility and his insurance company gave him a van on lease. However, now the insurer want to take...

What's the catch with Volkswagen's ENsurance accident management?

I have just put a deposit on a new Volkswagen Golf 1.4TSI SE, and intend to pay for it on delivery. On reading the brochure there is a section headed Volkswagen ENsurance, which says that, in the event...