Why does Volkswagen sell cars with known faults, like the DMF in my Eos Sport?

I now know why Volkswagen Group is the world’s most profitable car company: it makes cars with cheap components that fail after 32,000 miles and then sells replacement parts at high prices for its dealers...

Money-back on a non-starting 206?

I bought a V-registered Peugeot 206 a week ago for my daughter from a local garage - I paid £500 cash, and now the car will not start or drive. Can I ask for my money back?

Why did it take so long for BMW to arrange a replacement tyre for my X3?

I thought you might be interested in my saga with BMW and tyre replacement. I am the owner of a BMW X3, factory fitted with runflat tyres type Pirelli P Zero 275/40 R19 101Y, purchased from BMW Park Lane...

Unfit for sale should I get a refund or ask for a repair?

I have just purchased a Range rover x reg after seeing the car on a 4x4 garage forecourt, there was also an add on auto trader with the car on the forecourt in front of the sign for the 4x4 specialist....

What constitutes 'fair use' in the context of the Halfords Brakes4life offer?

Looking at the terms and conditions of the Halfords Brakes4life offer, readers should note two in particular: The lifetime replacement is covered by a fair-use policy and may be withdrawn if there is regular,...

Effect on resale value of a car being know to have been 'clocked'

I bought a VW Golf five months ago with 80,000 miles on the clock. I checked the MOT history out of curiosity (I only just found out you can do this) and found that it got up to 140,000 miles on last...

Have I bought a lemon?

Having been impressed by my husband's i20 I test drove (twice) a used Hyundai ix20 1.4 CDTi Style on 15 October 2012 as I was looking for a suitable replacement for an 8 year old Vauxhall Meriva. After...

I bought a car with a faulty battery - is the dealer liable?

I purchased my used 2009 Volkswagen Beetle Cabriolet five months ago. After returning from a two-week holiday the battery was dead. The RAC told me there is a fault with the battery and it was not taking...

Should my used Mazda have been supplied with both ignition keys?

On 20 August, I took delivery of a used Mazda MX-5 from a multi-franchised dealer in Wiltshire. Mazda is not one of Its franchises. I first saw the car two weeks ago and agreed to buy it. I left a £100...

Why did a Speed Awareness Course increase my insurance premium?

I selected and paid for my car insurance via a comparison website, but I was later contacted and asked if I had been on a Speed Awareness Course. I said that I had. The premium went up by £53. This was...