What constitutes 'fair use' in the context of the Halfords Brakes4life offer?

Looking at the terms and conditions of the Halfords Brakes4life offer, readers should note two in particular: The lifetime replacement is covered by a fair-use policy and may be withdrawn if there is regular,...

Have I bought a lemon?

Having been impressed by my husband's i20 I test drove (twice) a used Hyundai ix20 1.4 CDTi Style on 15 October 2012 as I was looking for a suitable replacement for an 8 year old Vauxhall Meriva. After...

Effect on resale value of a car being know to have been 'clocked'

I bought a VW Golf five months ago with 80,000 miles on the clock. I checked the MOT history out of curiosity (I only just found out you can do this) and found that it got up to 140,000 miles on last...

I bought a car with a faulty battery - is the dealer liable?

I purchased my used 2009 Volkswagen Beetle Cabriolet five months ago. After returning from a two-week holiday the battery was dead. The RAC told me there is a fault with the battery and it was not taking...

Why did a Speed Awareness Course increase my insurance premium?

I selected and paid for my car insurance via a comparison website, but I was later contacted and asked if I had been on a Speed Awareness Course. I said that I had. The premium went up by £53. This was...

Should my used Mazda have been supplied with both ignition keys?

On 20 August, I took delivery of a used Mazda MX-5 from a multi-franchised dealer in Wiltshire. Mazda is not one of Its franchises. I first saw the car two weeks ago and agreed to buy it. I left a £100...

Can I reject this used car?

I bought a car from a dealer for £20,000 which was 100% financed via Hire Purchase through a finance broker. I picked the car up from London and drove it home, some 400 miles. When I got home I noticed...

Why is the Land Rover Discovery 3's parking brake so complex?

The parking brake on my 2005 Land Rover Discovery 3 has just failed at 70,000 miles, and the local Land Rover dealer is charging me £1100 to repair it. This seems to me to be an unutterable waste of money...

My BMW 320d has worn suspension bushes - is the dealer liable for repair?

Earlier this year I purchased a 2003 BMW 320d. Today I was driving to work and it started shaking the steering wheel as if the front discs were warped, so I pulled over and checked every wheel for loose...

Can I trust the Honda Happiness Accident Assistance scheme?

I am owner of Honda Jazz. In the event of an accident to whom should I report: Honda Happiness Accident Assistance or my car insurance company?