Ask Honest John

Most recently answered consumer rights questions
I have just purchased a Range rover x reg after seeing the car on a 4x4 garage forecourt, there was also an add on auto trader with the car on the forecourt in front of the sign for the 4x4 specialist....
Having been impressed by my husband's i20 I test drove (twice) a used Hyundai ix20 1.4 CDTi Style on 15 October 2012 as I was looking for a suitable replacement for an 8 year old Vauxhall Meriva. After...
I bought a VW Golf five months ago with 80,000 miles on the clock. I checked the MOT history out of curiosity (I only just found out you can do this) and found that it got up to 140,000 miles on last...
I purchased my used 2009 Volkswagen Beetle Cabriolet five months ago. After returning from a two-week holiday the battery was dead. The RAC told me there is a fault with the battery and it was not taking...
I selected and paid for my car insurance via a comparison website, but I was later contacted and asked if I had been on a Speed Awareness Course. I said that I had. The premium went up by £53. This was...
On 20 August, I took delivery of a used Mazda MX-5 from a multi-franchised dealer in Wiltshire. Mazda is not one of Its franchises. I first saw the car two weeks ago and agreed to buy it. I left a £100...
I bought a car from a dealer for £20,000 which was 100% financed via Hire Purchase through a finance broker. I picked the car up from London and drove it home, some 400 miles. When I got home I noticed...
The parking brake on my 2005 Land Rover Discovery 3 has just failed at 70,000 miles, and the local Land Rover dealer is charging me £1100 to repair it. This seems to me to be an unutterable waste of money...
Earlier this year I purchased a 2003 BMW 320d. Today I was driving to work and it started shaking the steering wheel as if the front discs were warped, so I pulled over and checked every wheel for loose...
I am owner of Honda Jazz. In the event of an accident to whom should I report: Honda Happiness Accident Assistance or my car insurance company?