Why didn't this dealer provide RAC membership with a car he sold, as promised?

My daughter recently bought a car from a dealer. At the same time she paid for RAC breakdown cover. About six weeks later the car lights were left on and the battery flattened. My daughter called the RAC...

Jag son crown

I'd like to recommend Marshalls Jaguar in Peterborough. They've helped me care for my XK8 since the dealership I bought it from closed down. Service and customer focus is really good. I feel properly informed...

I've bought a BMW 335i privately which has a faulty turbo - can I claim from my new BMW warranty?

I've just bought a 2007 BMW 335i from a private seller - sold as seen. I took out a full BMW warranty on the car on the same date. I recently noticed a rattling noise coming from under the car. Thinking...

A member of the Good Garage Scheme repaired my Nissan Patrol's head gasket but it's failed again - do I have any redress?

I have a Nissan Patrol 2004 GR 3.0 diesel. During January 2010 (six months ago, just) it had a head gasket failure at 130,000 miles, and was repaired by an independent garage (a member of the Good Garage...

We got a refund for our clocked car but the cheque for our old car has bounced - what do we do?

We recently bought a car from a dealer only to find it had been clocked. The dealer issued a refund although we are still waiting to receive the tax money back. We also sold him our dead car for £350 and...

Timing waits for no man

On Saturday, 6th March, I bought a 2001 'Y' reg VW Polo with 1.4 16v engine and 59k miles on it, from a fairly local dealer. I paid £2,700. On the Monday, I 'phoned the dealer to check when the timing...

Should I have my Mercedes-Benz C-Class, currently on contract hire, serviced at a main dealer?

I have recently received a new Mercedes-Benz C-Class on a 3-year contract hire. The small print states that I should get the car serviced at an 'Official Workshop'. I know that the warranty is not dependent...

Can you help me to buy a new car for £15,000?

I am teacher, therefore I know very little about buying a car. I'm looking to buy a new car for around £15,000. Looking for car like the Golf or a Focus but do not which one to buy or where to start from...

Judder naught

I spent £4,000 at an Alfa dealer in 2009 fixing problems with my car. The gearbox was whining and needed replacing, so it was suggested I replace the clutch at the same time. When I received the car back...

Can I recommend my local garage, David Thomas Garage of Codicote?

David Thomas Garage, Codicote, Herts. Excellent service, encyclopedic knowledge of all makes but especially Alfas, very friendly and personable. I won't use anyone else and I'm very fussy. http://www.davidthomasgarages.co.uk/