Can a dealer change the agreed trade-in value of my car after signing a contract?

I've signed the paperwork to buy a new car on the basis of a very generous trade-in valuation. I think the dealer may have made an error, despite the price being agreed by the sales manager and being shown...

My Citroen Picasso's crankshaft system was fitted incorrectly - what can I do?

I got my Citroen Picasso serviced in January 2009 at a Hyundai dealer, and was told by their technicians that it needed a new crankshaft pulley and tensioner. I told them to go ahead with the work and...

Is a dealer legally compelled to provide spare parts quickly? My Citroen C4 Picasso has been waiting for six weeks.

My Citroen C4 Picasso broke down six weeks ago and I had to leave it at an approved Citroen dealer and return to Edinburgh by train. It is out of warranty by six months. Citroen are still unable to give...

Who's responsible for repairing a fault in my Peugeot 407 HDi?

I bought a Peugeot 407 HDi from a trader. The third day after buying the car it started to misfire and lose power, and then after a few miles would clear itself. I took it back to the trader who took it...

A dealer cracked my windscreen whilst MOTing my car - should they replace the screen?

I took my car to a garage I've been using for many years for a standard MOT. On the whole, I'm happy with the service they provide and have not had any complaints. Today, I went to collect my car and paid...

What's wrong with my Vauxhall Meriva's alarm?

I have a 2004 Vauxhall Meriva Design CDTi and every morning in the early hours my car alarm goes off for no reason, and just recently it has started going off during the day. When I deactivate it, it then...

Lock before you leap

The central locking and alarm system of my 2002 BMW 318i Touring has started to malfunction. Sometimes the system will operate normally, other times not unlocking any doors and on occasion, only releasing...

SAM panned

I purchased my third Mercedes C Class in February, a 220 CDI Sport (I have never had any problems with any of the others). After 4 days practically every warning light on the dashboard lit up and it was...

Turbo charges

I bought a 2007 BMW 335i reg 2007 12 days ago from a dealer as a trade sale from a dealer my company has dealings with. It was sold as seen, and out of its 3-year warranty. I took out a full BMW warranty...

Extra Sensory

My wife has a 2006 Nissan Micra 1.6 Sport, so it's just 6 months or so out of its 3-year warranty. The other day when she started it up the brake warning and the ABS warning lights and the ESP off warning...