My car is older than advertised - can I reject it?

I have just bought a used car from an Audi dealership. At the time, I believed it to be eight months old; however, on inspection of the paperwork, I have now discovered that the car had actually been manufactured...

Volkswagen Up GTI spec issue - can I make a claim?

I recently purchased a new Volkswagen Up GTI based on the spec shown on the VW UK website. One of the 'key features', above the other Up models, is 'interior ambient lighting and surround lighting' which...

Dealer wants to use second hand parts - what are my rights?

A small second hand car dealer is reluctantly offering to replace (or pay the costs of) a replacement failed diesel injector for a recently purchased older (09 plate) Ford Fiesta. They are openly looking...

Can I reject a car which smells of cigarettes?

I have just bought a three year old Audi A1 which is Audi approved. It smelled of cleaning stuff when I drove it away but now, two days later, there is a strong cigarette smoke smell. Do I have any grounds...

Dealer wants to charge £1.49 per mile for usage - what are my rights?

I have a problem with a car I recently purchased from a dealer in the South. On the face of it, the vehicle was ideal and we agreed to meet half way for me to inspect the car and, if satisfied, do the...

Squeaking air con fan on Audi TT - should the dealer repair or replace?

We bought a 2014 Audi TT with 38,000 miles on the clock from an independent dealer. The air con makes an annoying squeak; not loud, just persistent. We notified the dealer within a few days of purchase....

Can I get refund for a car without a service history?

I bought a second hand Fiat Abarth for £7,500 from a reputable dealer three months ago. The sales person assured me that the car had a full service history, spare key and manual and that they would send...

My Jeep Renegade went into limp mode - can I reject the car?

I purchased a 2016 Jeep Renegade from a Jeep dealer four days ago and used my car as part exchange. Today is day four and the car accelerator stopped working making me drive in limp mode. Obviously I'm...

Is the dealer responsible for fixing my car?

I bought my car for £6,000 in mid-January. The engine manifold warning came on, it was supposed to be fixed but has now reappeared. I have been informed by Halfords that the auto fluid pressure sensor...

My Ford Kuga has a leak - what are my rights?

I bought a Ford Kuga from a local garage in November. The car has a leak and, on further inspection, the leak is coming from the window seal and from the engine bay where the metal seams meet. Is this...