Why did the airbags in my car not deploy in an accident?

My 21-month-old Range Rover Sport was involved in a head-on motorway accident last December, with no other vehicle involved, and was subsequently written off by the insurers as beyond repair at reasonable...

Someone drove into me on a mini-roundabout but claims it's my fault - what can I do?

I was involved in a confusing accident at a dreaded mini roundabout. No one was hurt but both cars were written off. There was a queue of traffic coming from the right and turning right which I was giving...

My stepson's car was written off - but he won't be offered enough money to cover the outstanding loan?

My stepson had a fairly low speed accident on a roundabout, where the third-party hit him on the nearside front, while in the wrong lane for his chosen exit. The accident was not his fault and his insurance...

A driver hit my car and drove off but I got the number plate - can I request information from the DVLA?

I was hit in a supermarket car park by a driver who did not stop. Can I request the address of the owner from DVLA as I have a photo of the car showing the number plate?

A third party disputed the fees of a courtesy car I had in 2014 following an accident and now I'm being threatened with court?

I had a non fault claim in 2014 and my insurance arranged a courtesy car which I later learnt was a third party hire agreement thing that I had signed.The third party insurer disputed the fees and I had...

By daughter's car was hit by a refuse lorry - what should she do?

My daughter's car was parked quite properly outside her house when it was hit by a BIFFA refuse collection lorry. The driver left a note admitting fault and an office number to contact - luckily the incident...

Someone drove into me and has now changed their story with their insurers - what do I do?

My car was hit by a car which was in a traffic lane controlled by a red light. My car suffered damage to the rear o/s door and wheel arch. We stopped immediately and the first words she said was "I'm sorry"....

A driver hit my car while parking and admitted blame - so why have my insurer settled for split liability?

When I was halfway into a parking space at school a car park, the car in the space next to me reversed out and bumped my car with significant force. She said she was to blame and we exchanged insurance...

An Uber driver hit my car and won't pay for repairs or give me his insurance details - what should I do?

A month ago an Uber driver hit my parked car and drove off without leaving his details. However, his passenger got his reg number and gave it to me. I contacted Uber and they contacted the driver, who...

I reversed into a car that moved behind me while I was reversing - am I at fault?

I had a car accident last week. The police had closed the road and an officer was stopping traffic to ask drivers to turn around and go back the way they came. It was a narrow road and the police officer...