A driver knocked my daughter off her bike, but won't pay for the week of work she's missing - what should I do?

My daughter, a bicycle courier, was knocked off her bike while working. The driver who ran into her admitted liability, but doesn't want to go through his insurance. He has offered to give her the equivalent...

A friend's young son had a car accident, but no other vehicle was involved - should he tell his insurer?

My friend's 21 year old son had a car accident on the ice last week. His car (a cheap old thing) was a write off, but no one else was involved. The AA driver who came to recover the car advised him not...

My insurer won't repair my car until they figure out who was at fault - is this fair?

I was in a serious collision, which left me with head injuries and loss of memory. I was given the details of the other party involved by the police, which I forwarded to my insurer - Esure. They now want...

My insurer have handed my claim to an accident management company - should I be wary?

My insurance company, Hastings Direct, have referred me through to Auxillis for repair work and hire car following an accident. The other driver went into the back of me, but he is disputing liability...

Someone drove into me but is now claiming it's my fault and that they have a witness - what shall I do?

I had an accident where I was waiting at a give way line and a car turned into the street, misjudged the space and drove into me, damaging both cars. Our cars ended up parallel to each other and I could...

My insurer raised my premium by 130 per cent - can they do this if I never made a claim?

Last year someone bumped into the back of my car. Initially, he wanted to process a claim, so I informed my insurer, but he then decided not to claim. He paid me for the damage and no claim to any insurance...

Can you change insurance providers while a claim is ongoing?

A friend was involved in an accident involving a motorcyclist. When driving slowly in the outside lane, a motorcyclist filtering on the nearside of the car hit the side of his car fell off into the road....

A car hit my daughter's car and didn't leave their details - but we have the reg number, so what's the next step?

My daughter had her car damaged while it was parked outside her place of work. This was reported to her by two witnesses because the car drove off without leaving any details. The witnesses took the car's...

Can a speed camera be installed just because drivers speed a lot in the area?

Can speed cameras be installed on a dual carriageway if an accident has not happened along that stretch of road, but simply because of speeding incidents and a public consultation? And does it make it...

Can I cancel a credit hire car agreement after an accident?

I'm wondering if there is any way I could get out of credit hire agreement. I did not accept the hire car and the third party insurer wrote my vehicle off, so at the moment the costs are for engineers'...