The dealer who sold us a secondhand Golf is refusing to fix an idle problem - how should I proceed?

I should be grateful for your advice on the following issue. My daughter bought a secondhand Volkswagen Golf 1.6 SE 2003 60,000 miles for £4,000 from a small car sales company in Devizes in December. It...

Breakdown of recently purchased used car

I purchased a 2003 (03 plate) Ford Fusion semi-auto from a small dealer (working from home) in Oxfordshire last October with just over 31K on the clock. I declined an extended warranty because of where...

Renault Star Buy - reasonable or not ?

I bought a Megane at a Renault dealer as it was marked as a *Star Buy*, but has a few problems like: .Driver seatbelt has stopped retracting .Dented door sill .Broken AC radiator .Handbrake handle getting...

Did these classic car dealers criticise my E-Type Jaguar in order to increase their mark-up?

In this, the 50th anniversary year of the E-Type Jaguar, I invited two directors of a Classic Car dealership to view my 3.8 Roadster. On the phone I had described this beautiful car accurately and we agreed...

Did the dealer damage my ECU?

I had my Audi A6 serviced at a main dealership. At the same time they did a gearbox oil change for me. They returned the car to me and said all the work had been done OK. That evening as I went to drive...

Should I part-exchange my BMW 123d Coupe for an Audi A1?

Thinking of part exchanging my BMW 123D COUPE on a 59-plate, 10,750 miles in Space Grey metallic against the new Audi A1 185ps to be delivered in April/May. What sort of money should I be getting offered...

Saab customer service success story

Thought you might be interested in my recent experience with my Saab 9-3 2.8-litre estate. The car is four years old but has only covered 19,000 miles and has just failed the MoT with a broken front...

Valuation on a Citroen C4 Picasso

I am looking to trade my Citroen C4 picasso VTR+ 1.6 HDi seven-seater 57 plate with 36500 milers for a Kia Ceed 1.6 GS diesel. What Car? and Parker's value my car at £7600 and £8000. The dealer offered...

Selling at auction - the dealer has told me not to do it

I'm interested in selling my 2002 Clio Renaultsport 172 at auction as your advocating sure sell as a good idea. I suggested this to a few dealers, as opposed to part exchanging my car, and they said not...

Can a garage ask for more cash on a part exchange once the deal has been agreed?

I agreed a part exchange value with a local garage for my wife's car. The deal was done and she collected her new pride and joy. The next day the garage called to say that they want a cash contribution...