Most recently answered consumer rights questions
I purchased a car which me, and a witness, were told had full service history. It doesn't. I wrote stating I am rejecting the car but have had response back saying the sales person now denies telling us...
Land Rover state in their service schedule that the oil in the automatic gearbox should be changed at 150,000 miles or 10 years. Mine has done 115,000 miles and the gearbox requires an expensive rebuild...
I've just bought a 2014 Ford Ka for my daughter. It has 14,000 miles, however the clutch pedal biting point is quite high. Is this normal?
Do you think it is worth joining the class action against Volkswagen? I have nothing to lose apart from the lawyers' 30%!
9 months ago I had a new timing belt fitted on my 2009 Audi A6, 108,000 miles (the second belt I've had fitted). The bolt securing the timing belt tensioner failed and snapped off as confirmed by an Audi...
Why is there noise coming from the wheels on my Mercedes-Benz GLC?
I have a 2010 Skoda Octavia 1.6 TDI and it won't start. If it does, it starts and is lumpy for a short bit then dies, does not get over 1000rpm. The fuel is fine, as is the battery. Any ideas?
I have had the update done on my Volkswagen Touran 1.6 TDI and on driving home the glow plug light started flashing, it got returned to the garage and they 'fixed' it by saying the software hadn't loaded...
I recently purchased a 2012 vehicle at the end of August 2016 which came with an initial 3 month guarantee and a 2 year warranty I opted to purchase. The car was marginally over 85,000 miles when I bought...
We have, from new, a Volkswagen Caddy which is now 4 years old. We have just had a letter from Volkswagen saying they are able to do the emissions "fix". I've looked into this and people that have had...

