Most recently answered consumer rights questions
9 months ago I had a new timing belt fitted on my 2009 Audi A6, 108,000 miles (the second belt I've had fitted). The bolt securing the timing belt tensioner failed and snapped off as confirmed by an Audi...
Why is there noise coming from the wheels on my Mercedes-Benz GLC?
I have a 2010 Skoda Octavia 1.6 TDI and it won't start. If it does, it starts and is lumpy for a short bit then dies, does not get over 1000rpm. The fuel is fine, as is the battery. Any ideas?
I have had the update done on my Volkswagen Touran 1.6 TDI and on driving home the glow plug light started flashing, it got returned to the garage and they 'fixed' it by saying the software hadn't loaded...
I recently purchased a 2012 vehicle at the end of August 2016 which came with an initial 3 month guarantee and a 2 year warranty I opted to purchase. The car was marginally over 85,000 miles when I bought...
We have, from new, a Volkswagen Caddy which is now 4 years old. We have just had a letter from Volkswagen saying they are able to do the emissions "fix". I've looked into this and people that have had...
I've had my Skoda Fabia for 3 years. The warranty ran out 10 days ago and the timing chain broke after only doing 38,000 miles. The dealer and Skoda U.K. are willing to pay £3500 towards the cost of new...
An old Renault Zoe was advertised for £9000 on the Renault website (for orders placed till 31 December 2016). My local dealers did not do the deal, but Renault put me in touch with one less than 100 miles...
I purchased a car on the 7 October 2016 and it showed an engine fault warning light on the first day. I contacted the seller and he said he would have it fixed due to it being the EGR valve warning but...
Three weeks ago I purchased a used Ford C-MAX from a local dealer. The part exchange vehicle was a 1.6-litre Ford Focus with a 125PS petrol engine and I indicated to the salesman that I was only interested...
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