Has anyone else experienced trouble starting a Volkswagen Touran after the 'fix'?

I have had the update done on my Volkswagen Touran 1.6 TDI and on driving home the glow plug light started flashing, it got returned to the garage and they 'fixed' it by saying the software hadn't loaded...

What are my rights if my car's clutch/flywheel broke within 6 months of purchase?

I recently purchased a 2012 vehicle at the end of August 2016 which came with an initial 3 month guarantee and a 2 year warranty I opted to purchase. The car was marginally over 85,000 miles when I bought...

Should I get the emissions 'fix' on my Volkswagen Caddy?

We have, from new, a Volkswagen Caddy which is now 4 years old. We have just had a letter from Volkswagen saying they are able to do the emissions "fix". I've looked into this and people that have had...

What is your advice for a timing chain that broke just after warranty ran out?

I've had my Skoda Fabia for 3 years. The warranty ran out 10 days ago and the timing chain broke after only doing 38,000 miles. The dealer and Skoda U.K. are willing to pay £3500 towards the cost of new...

How do I claim back expenses from Renault for a breached contract?

An old Renault Zoe was advertised for £9000 on the Renault website (for orders placed till 31 December 2016). My local dealers did not do the deal, but Renault put me in touch with one less than 100 miles...

After the first 28 days, can I still reject a car that had a fault before I bought it?

I purchased a car on the 7 October 2016 and it showed an engine fault warning light on the first day. I contacted the seller and he said he would have it fixed due to it being the EGR valve warning but...

I believe a have been mis-sold a car - do I have any rights?

Three weeks ago I purchased a used Ford C-MAX from a local dealer. The part exchange vehicle was a 1.6-litre Ford Focus with a 125PS petrol engine and I indicated to the salesman that I was only interested...

My Mercedes-Benz AMG is having steering problems on full lock at low speed - what do I do?

We own a Mercedes-Benz AMG 4matic with the same issue that you have written about on the Mercedes-Benz GLC and GLA a few days ago. So far we have had the same response from Mercedes AMG in writing and...

The steering rack on my new car was defective - can I claim against the dealer?

We have had a fairly acrimonious dispute with our local dealer and also VWUK about having to replace track rod ends and the steering rack on a Volkswagen Golf VII barely 6 months out of warranty. My point...

Can I claim under warranty for a broken flywheel?

I've owned my 2009 Nissan Qashqai for three weeks with warranty but the fly wheel has gone. Can I claim anything as I've had to get a new clutch and fly wheel?