Does the dealer need to give me a courtesy car?

I bought vehicle with a gearbox fault, the dealer will fix it but will take approx 2 weeks and wont supply a courtesy vehicle. Does the dealer have to provide a courtesy vehicle if they are repairing my...

Excellent service from Norton Way Honda.

I recently bought a Honda CR-V from Norton Way Honda of Letchworth Garden City. Rarely have I had a customer service experience that exceeded my expectations, but this was one. After the sale was concluded...

Toyota Prius, Honda Insight or Citroen C1?

Would you rather buy an older Toyota Prius with low mileage or a newer one with high mileage? Would you go for the Prius or a Honda Insight or a Citroen C1? My insurance for the Prius is very high, also...

DMF replacement rip-off

I think readers should be aware of what I consider to be a very questionable practice by my local Vauxhall dealer. I received a quote of £1310 to replace the DMF which included a new clutch. Warranty...

I'd like to become a car dealer - how do you recommend I start?

I would like to get into the car trade. Is it realistic to aim to sell 10 cars per month? I would aim for bargain cars under £1500. Would you also please confirm realistic margins, i.e. could I buy them...

I want to buy a discounted new car - is this legal and safe?

I am thinking of ordering a new Yeti S 1.2 DSG from an online car trader as the list price is discounted by 13 per cent. They told me that they hold the V5 for up to six weeks before its release and that...

How is DrivetheDeal able to offer such good prices?

Having obtained a car quote from 'Drivethedeal' I offered my large local dealer the opportunity to give me a price too, if they wanted to (I disclosed the DtD figure). They opted to do so but couldn't...

"Cost Price?"

My wife has received a flyer from our local Toyota dealer offering special terms on new cars which they are calling "cost price"! Have you any idea what that means and if so what reduction as a percentage...

Is there a known fault with the Volkswagen 2.0-litre turbodiesel engine?

I have heard that there is a known fault in the Volkswagen 2.0-litre turbodiesel engine, which I have in my 2008 Skoda Octavia, which causes it to cut out. Do you know about this and why there has not...

Why is Gap Insurance so expensive?

I have just purchased an Audi A4 Allroad and was pressurised into considering Gap Insurance. Thanks to your warnings, I declined. The exact same product, for which the dealer wanted £550, was just £139...