Ask Honest John

Most recently answered insurance claims questions
Last summer a lorry collided with me, changing lanes without looking. My car was declared a write-off and, being comprehensively insured, my insurance company paid out promptly. Since then I have been...
Three years ago I had a minor accident, basically rolled back slowly over a speed hump in a private gym car park. Did not see driver behind, extremely close and on my blind spot. No damage to my car...
A car cut in front of me causing an accident. The driver admitted to me and my wife that her driving was "rubbish". My insurance company has passed me onto Swift Claim who is pushing to claim from the...
I was recently hit from behind while in very slow moving traffic resulting in rear damage. The other driver admitted liability, toyed with paying themselves then asked me to go through their insurance....
My car was hit by a drunk driver outside my pub. I have received information from my insurance. I have attached a copy of a form they have sent me. Can you tell me if this is a standard form and is there...
I have had since new a much-cherished top of the range Volvo V70 Cross Country, first registered January 1999. The car has covered 208,000 miles but looks fantastic. However I was recently involved in...
Is it possible to check the insurance claims record used by all insurers? Directline entered a 'no fault' claim I made in December 2010 twice on the record. I then had to make another claim later in 2011....
A car hit me from behind. My bumper was crushed inwards and i could not open my boot. Her insurance company phoned saying that she had admitted all liability. They sent around an assessor who, at my house,...
I was involved in an accident in August where someone went into the back of my car. The other driver admitted it was his fault and the claim was entirely settled through his insurance. However, I came...
My son had a minor collision with another vehicle on a narrow country lane, my son maintains he was pulled right over to the kerb and scratches from bushes seem to confirm this. Both parties broke their...