I've been given a parking charge notice for stopping to use the toilet at a supermarket - is this legal?

I stopped briefly in a car park to use a supermarket's toilet. I was there 12 minutes with my wife waiting in the car. I have now been sent a parking charge notice saying that I can appeal within 14 days,...

I entered my reg plate wrong and received a parking charge - is this legal?

I paid for one hour of parking in a Smart Parking car park but entered my car registration number wrong. I left off the first letter of the registration number and have now received a parking penalty....

Can I reject my Jaguar XJ based on the grounds that the dealer didn't disclose the true service history?

I bought a Jaguar XJ 2.7 TDVi for £15,500 from a main Jaguar Dealer. I was told it had full dealer service history, having been regularly serviced by them. It did not come with a service book but I have...

Is there a known fault with the MINI One gearbox?

I bought a 2013 MINI One convertible a year ago, and the gearbox has always been notchy. The last couple of months I have had trouble getting it into first gear, and the gears are getting stiffer all the...

A company issued me a CCJ over an unpaid fine for a car I never owned - can I sue?

I was issued a CCJ for non payment of a parking fine for a car which I've never owned. I told the company about this on several occasions and gave them proof from the DVLA. I have since been to court and...

I was wrongfully named as the driver for a speeding offence - what do I do?

I drive a van owned by a company which back in June was caught speeding. I'm not the only member of staff who uses this van but the NIP was sent to the registered keeper who then nominated myself as the...

What do I do with a newly purchased faulty car?

I purchased a car less than a month ago which is continually throwing faults. What do I do?

My dealer won't repair an intermittent fault under warranty, how do I proceed?

I took out an extra 3 year warranty, paid in full, when I purchased a Ford C-Max. I have since had an intermittent fault of the clutch pedal not fully returning. The dealer has told me that the gearbox...

What do I do if the dealer refuses to refund my deposit?

I've put £100 down for a car and was waiting for the decision of the finance company. I was refused by the finance company and now the dealer won't refund my money even though he wrote that the £100 was...

Are Land Rover liable if their navigation update broke my Range Rover Evoque's navigation system?

I brought a Navigation update from the Land Rover website for my 2012 Range Rover Evoque. The update didn't work so Land Rover suggested I got a new USB stick from the Netherlands and let them install....