Insurance nightmare: write-off or repair? Companies disagreeing

My neighbour reversed into my car three weeks ago, and caused damage to the bonnet, bumper, number plate etc. Although the damage was not too bad, my car value is only £1750, so unlikely to be repaired...

Write-off offer - is it right and fair?

My Jaguar XF 3.0 Diesel was written off when stationary at a junction - no blame whatsoever. It was a July 2010 Luxury model owned from new with 54,000 miles, FSH and very high spec. The dealer, Statstone,...

Insurance versus paying yourself - what would you do?

We have had a slight knock on the front wing of our 2009 Honda Civic and our dealer quotes £900 for the spares and fix. The fault is entirely ours so I am interested to know if there is some sort of...

Accident nightmare - mini roundabout collision

I was recently in an accident on a mini roundabout, I was driving down a main road when I approached a mini roundabout; I needed to turn right so I signalled, checked other traffic, there was no one coming...

No-fault accident claim seems to be going wrong

I assisted a colleague of mine a few months ago after a no-fault accident he was involved in. He was T-boned by a young motorcyclist as he turned right into a side road, the motorcyclist had overtaken...

Personal Injury claim after claimant's insurance company admitted liability

My wife car was struck heavily from behind, causing it to be off the road and requiring around £7000 in repairs. The other driver's insurance company contacted my wife by phone before she had even got...

My accident repair is not good enough

I had a light accident in my Jeep in a tight country lane, and the damage was restricted to the rear o/s door. After insurance company issues, the car was delivered to their preferred repairer. All well...

Bogus collision driver is trying to scam money out of me

Last night I drove very close to a 2001 Peugeot 306 in my Volkswagen T4 at around 3-5mph on a petrol station forecourt. I avoided it altogether, but the inebriated passenger got out and started ranting...

Timescale for damage assessment by insurers

My daughter's 11 year old car was run into over five weeks ago. The impact was so severe the rear valance was embedded in the rear tyres, the bumper and tailgate crushed, the C-post and front and rear...

Can the insurance company double my premium because my payout was late?

My son recently purchased his first car which was written off three weeks later in a collision which was judged as equally shared responsibility. He was quoted an additional £30 as an in-year policy amendment...