Most recently answered consumer rights questions
After four months of ownership, I've just discovered that my Porsche Boxster 987 S has a permanently sodden carpet behind the front passenger seat (which would explain the heavy condensation since I've...
I'm buying a secondhand Dacia (two year old) from a private seller. He says that it has five years warranty left from an original seven. How can I check that this is true?
I bought a van on finance and have now found out that it's been clocked. The mechanic just found multiple issues and it needs new gearbox. I bought over the phone from a van company three hours away. It's...
I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic fitted a new one just before we bought it....
I've received a letter from a collection company saying I didn't attend court in a different county regarding a car I've never owned. They sent letters to my old address so I wasn't aware of this. I called...
In April 2016 I bought a 2014 Vauxhall Zafira Tourer with 9500 miles on it. Now, just 11 months and 6000 miles later, the clutch has burnt out. The car is still under the manufacturer's warranty but the...
I bought a MINI from an approved dealer 12 months ago, it was an ex demonstrator. It recently developed an issue with the air con. When I took it into my local authorised MINI repairer they said it was...
I've just bought a 2009 Citroen Dispatch 1.6 off a dealer after part exchanging my old van. After driving it for a few days, I've noticed some oil spots on the floor and sometimes what I believe to be...
My 2013 Ford Fiesta 125 Ecoboost has a failed cambelt. Ford recommend changing at 150,000 miles, but mine failed at 108,000 and it has a full service history from new. I've been told by Ford that it's...
Am I entitled to return my 2012 Volkswagen Golf 2.0 TDI to the dealer after multiple faults occured?
I purchased a 2012 Volkswagen Golf 2.0 TDI Bluemotion that had done 44,000 miles from a Volkswagen used car dealer. Within the first month, I noticed that the interior light and windscreen washer weren't...

