What is a zero per cent insurance claim?

My sister has put a £200 deposit on a £3990 2012 Hyundai i10 1.2 today. When phoning for an insurance quote, the call centre operative asked her if she had an outstanding claim on the car from 2014. She...

My used Porsche Boxster 987 has a serious leak - should the dealer contribute to the repair costs?

After four months of ownership, I've just discovered that my Porsche Boxster 987 S has a permanently sodden carpet behind the front passenger seat (which would explain the heavy condensation since I've...

How can I check the warranty of a car being sold privately?

I'm buying a secondhand Dacia (two year old) from a private seller. He says that it has five years warranty left from an original seven. How can I check that this is true?

I was sold a faulty van - do I have any legal rights to claim back my outstanding finance?

I bought a van on finance and have now found out that it's been clocked. The mechanic just found multiple issues and it needs new gearbox. I bought over the phone from a van company three hours away. It's...

Our timing belt broke after only seven months - is it the the fault of the dealer who fitted it?

I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic fitted a new one just before we bought it....

Can I be forced to pay a fine on a car I've never owned?

I've received a letter from a collection company saying I didn't attend court in a different county regarding a car I've never owned. They sent letters to my old address so I wasn't aware of this. I called...

Can I claim against a dealer who says my burnt out clutch is wear and tear?

In April 2016 I bought a 2014 Vauxhall Zafira Tourer with 9500 miles on it. Now, just 11 months and 6000 miles later, the clutch has burnt out. The car is still under the manufacturer's warranty but the...

Do I have any legal recourse against a garage that didn't disclose my car had been damaged?

I bought a MINI from an approved dealer 12 months ago, it was an ex demonstrator. It recently developed an issue with the air con. When I took it into my local authorised MINI repairer they said it was...

Should I take my van back to the dealer if it has some issues with the brakes and oil?

I've just bought a 2009 Citroen Dispatch 1.6 off a dealer after part exchanging my old van. After driving it for a few days, I've noticed some oil spots on the floor and sometimes what I believe to be...

Am I entitled to return my 2012 Volkswagen Golf 2.0 TDI to the dealer after multiple faults occured?

I purchased a 2012 Volkswagen Golf 2.0 TDI Bluemotion that had done 44,000 miles from a Volkswagen used car dealer. Within the first month, I noticed that the interior light and windscreen washer weren't...