Driver denying liability after hitting my car - what are my options/

My car was damaged recently after another motorist reversed into it in a car park. The driver admitted liability at the scene and we exchanged insurance details. However, now he has changed his story and...

Being sued following a road accident - shouldn't my insurance company deal with this?

I had a minor accident 10 months ago. It was my fault and my insurance company appeared to have sorted it out with no issues. However, I have just received a court summons to pay the other party's car...

Broken exhaust on Mercedes SLK - what's the cheapest fix?

My wife drives a 2004 Mercedes-Benz SLK 200, with 73,000 miles on the clock. It is in decent condition, but last week my wife ran over a gate closing device and damaged the exhaust. The whole exhaust has...

Stationary car hit by lorry who denies any wrongdoing - what are my options?

While driving along a B road in Penzance, I pulled over to allow a flatbed truck to pass from the other direction. Despite doing this, the truck driver still hit my car, tearing the offside front tyre,...

Should I sell or salvage my cat D write off?

My Mazda MX5 was scratched down the driver’s side in a car park by another car. I reported it to my insurer and following the assessor’s inspection it has been written off as a Category D. The value has...

Insurer won't let me buy back my written-off car - what can I do?

Two weeks ago I was sat in traffic when I was hit in the rear. Obviously, the accident was not my fault, but my 2004 Vauxhall Astra has been declared a write-off. Bar a creased floorpan, the damage is...

Insurance company has written off my pick-up truck – can I appeal and ask them to fix it?

I recently had a none fault accident after a double decker bus hit me from behind and pushed me into the one in front. The bus that hit me has accepted responsibility, but my pick-up truck has been declared...

Hit a car in a parking zone - what are my rights?

I bumped into a car in an office car park and there was minor damage (a scratch to the wheel arch), I left a message on the windscreen with my phone number and informed the office reception of the incident....

How can I prove my car didn’t roll back and hit another vehicle?

I parked at a leisure centre recently and returned to find a note on my car saying it had rolled back and damaged their Mercedes-Benz. My car was in the same place I left it, but the note said they had...

Insurance claim due to faulty handbrake

I bought a new Kia Picanto in January. Today I parked it outside my daughter's house on an incline at the bottom of a hill and the car rolled backwards and crashed into a pillar, completely smashing in...