Broken exhaust on Mercedes SLK - what's the cheapest fix?

My wife drives a 2004 Mercedes-Benz SLK 200, with 73,000 miles on the clock. It is in decent condition, but last week my wife ran over a gate closing device and damaged the exhaust. The whole exhaust has...

Stationary car hit by lorry who denies any wrongdoing - what are my options?

While driving along a B road in Penzance, I pulled over to allow a flatbed truck to pass from the other direction. Despite doing this, the truck driver still hit my car, tearing the offside front tyre,...

Should I sell or salvage my cat D write off?

My Mazda MX5 was scratched down the driver’s side in a car park by another car. I reported it to my insurer and following the assessor’s inspection it has been written off as a Category D. The value has...

Insurer won't let me buy back my written-off car - what can I do?

Two weeks ago I was sat in traffic when I was hit in the rear. Obviously, the accident was not my fault, but my 2004 Vauxhall Astra has been declared a write-off. Bar a creased floorpan, the damage is...

Insurance company has written off my pick-up truck – can I appeal and ask them to fix it?

I recently had a none fault accident after a double decker bus hit me from behind and pushed me into the one in front. The bus that hit me has accepted responsibility, but my pick-up truck has been declared...

Hit a car in a parking zone - what are my rights?

I bumped into a car in an office car park and there was minor damage (a scratch to the wheel arch), I left a message on the windscreen with my phone number and informed the office reception of the incident....

How can I prove my car didn’t roll back and hit another vehicle?

I parked at a leisure centre recently and returned to find a note on my car saying it had rolled back and damaged their Mercedes-Benz. My car was in the same place I left it, but the note said they had...

Insurance claim due to faulty handbrake

I bought a new Kia Picanto in January. Today I parked it outside my daughter's house on an incline at the bottom of a hill and the car rolled backwards and crashed into a pillar, completely smashing in...

Had accident, but guilty party won’t pay – what should we do?

My wife was recently involved in a road accident, which wasn’t her fault. The other party accepted liability at the scene and offered £800 to fix the car. However, after speaking to a mechanic, we found...

Insurance and a car possibly stolen with a lost key

My car was stolen at the weekend, and there is the possibility that it was via the spare keys which could have been dropped outside or taken from the house. No signs of break in to car/house. What are...