Is it normal for a car to take 10 days to be delivered to a showroom?

I'm about to buy a nearly new Ford Fiesta 1.0 EcoBoost 140 ST-Line from Jennings. After seeing the car on the Ford Direct site and enquiring, I was told the car wasn't at the location specified and they...

Should a dealer replace my new car if the front suspension snapped?

The left suspension/wishbone snapped on my 2017 Mercedes-Benz GLA 220d 4Matic. Would this be a manufacturing fault and would Mercedes-Benz replace it with a new car?

I'm having trouble changing gears in my 2007 Vauxhall Vivaro - what is the issue?

I've been driving our recently purchased 2007 Vauxhall Vivaro and, after doing approximately 800 miles, the gears now have to be "forced" into place. Even at standstill. It had 80,000 miles on the clock...

I unknowingly bought a pre-registered car - what are my rights?

I bought a car two months ago and haven't received the registration document. I've contacted the DVLA and found out that they don't have my car details on their system. I contacted the dealer and was told...

Can my insurer write off my car from an accident that wasn't my fault?

I was rear ended a few weeks back and the other driver has admitted full liability. The damage to my car didn't look too bad and I had someone come out to take some pictures last week. I've had a call...

The emissions fix caused the EGR on my Audi A3 to fail - what are my rights?

200 miles after the update, my 2010 Audi A3 Cabriolet 1.6 has broken down and needs a new EGR valve. These are on back order and, after two weeks, I have no idea when I will get my car back. I am concerned...

MINI have delayed my delivery date and I will now pay the higher tax - what should I do?

We purchased a new 2017 MINI Countryman F60 on Feb11, launch day, after the sales woman and financial manager advised us to order that day to beat the April 2017 tax hike. They said it would arrive in...

I was mis-sold a Vauxhall Zafira Tourer - what do I do now?

I bought a Vauxhall Zafira Tourer a couple of weeks ago from an approved used Vauxhall dealer. I made it clear when I bought it that I needed to fit three child seats across the back row, to be able to...

I was sold a car with faulty tyres - how do I get the dealer to pay for replacements?

I bought an Audi Q3 around six weeks ago from a garage that's around 50 miles from where I live. The car shook badly on the way home so I called them and they told me to bring it back. I told them it was...

Can I return my faulty Skoda Yeti because the dealer took almost a year to repair them?

On driving my Skoda Yeti home, after purchasing from an approved dealership in April 2016, I noticed an external squeaking noise emitting from the front of the vehicle and an internal whistling coming...