Can my insurer write off my car from an accident that wasn't my fault?

I was rear ended a few weeks back and the other driver has admitted full liability. The damage to my car didn't look too bad and I had someone come out to take some pictures last week. I've had a call...

The emissions fix caused the EGR on my Audi A3 to fail - what are my rights?

200 miles after the update, my 2010 Audi A3 Cabriolet 1.6 has broken down and needs a new EGR valve. These are on back order and, after two weeks, I have no idea when I will get my car back. I am concerned...

MINI have delayed my delivery date and I will now pay the higher tax - what should I do?

We purchased a new 2017 MINI Countryman F60 on Feb11, launch day, after the sales woman and financial manager advised us to order that day to beat the April 2017 tax hike. They said it would arrive in...

I was mis-sold a Vauxhall Zafira Tourer - what do I do now?

I bought a Vauxhall Zafira Tourer a couple of weeks ago from an approved used Vauxhall dealer. I made it clear when I bought it that I needed to fit three child seats across the back row, to be able to...

I was sold a car with faulty tyres - how do I get the dealer to pay for replacements?

I bought an Audi Q3 around six weeks ago from a garage that's around 50 miles from where I live. The car shook badly on the way home so I called them and they told me to bring it back. I told them it was...

Can I return my faulty Skoda Yeti because the dealer took almost a year to repair them?

On driving my Skoda Yeti home, after purchasing from an approved dealership in April 2016, I noticed an external squeaking noise emitting from the front of the vehicle and an internal whistling coming...

Can my insurer get away with an unfair payout for my written off 2005 Porsche Boxster?

My cherished 2005 Porsche Boxster 987S was involved in an accident last week and was sadly declared a write-off by the insurance company. I bought it from a dealer (for peace of mind) but the insurer's...

Should Mercedes-Benz fix a corroded control unit under warranty?

My son bought a 2012 Mercedes-Benz C-Class from Mercedes-Benz last year, which came with a one year approved warranty. The warranty is just about to run out and it failed its MoT because of a nearside...

Can I claim against the dealer for braking issues in my new 2011 BMW 530d?

Six weeks ago I bought a 2011 BMW 530d Touring with 99,000 miles from a non franchised dealer. The car has developed brake judder which was not evident at the time of purchase. Assuming it is the brake...

I paid the deposit on a used car - can I change my mind after 14 days?

On the 16th of March I went to see and test drive a Nissan at the West-Way Garage Stourbridge. My daughter test drove a Nissan Micra Visia. As it did not have air conditioning we were keen to buy a Micra...