Most recently answered consumer advice questions

I've only found one company that will provide car insurance for our US friends, enabling them to drive my fully insured car in the UK. Why is this such a problem and why is it so expensive?

I had a car accident in early June this year. I was led down the path of an accident management company and car hire. The management company have asked me to sign a Form of Authority so their solicitor...

My Ford Ka+ suffered a broken driver's door window nearly two weeks ago, presumably at the hands of vandals. My insurer uses AutoGlass to cover glass repair and replacement, but AutoGlass tell me they...

I own a 2013 Nissan Qashqai 2.0. In your review of the car, you mention MPG Extra Urban 45.6 mpg. What is Extra Urban? I don't get anywhere near 45.6mpg.

I own a 2007 Vauxhall Corsa 1.3 CDTI. Does the turbo share the engine oil or is it self-contained?

I have a 2009 Ford Focus with 17-inch alloy wheels. What is the standard size and, if I changed to the standard size, would the ride be more comfortable?

I understand the issue with red-hot turbos carbonising the oil if they are switched off immediately after a motorway journey, especially with diesels like ours. How long should they be idled before switching...

I'm in the market for a replacement car (secondhand) and the current front runner is a metallic red. I've always understood red paint to be notorious for fading. Recent internet research suggests that...

I was advised that the aircon in my wife's DS3 would need to be flushed to kill the bacteria in the system. Is this a sales ploy? The car had a pollen filter.

I've been fined 45 Euros for speeding in France. Do I need to tell my insurer? If so, will my insurance costs rise? Will the fact that I don't have any points, or UK driving convictions, influence the...